Parks Chrysler Dodge Jeep RAM Gastonia

In and out on a trade-in and used car purchase in less than 3 hours. Had a minor electronic repair needed the next day and was worked in to the service department immediately. Great experience with sales and service.

I bought a 2020 Jeep gladiator from Brad recently. I was very skeptical of this truck meeting my needs coming from a diesel but Brad went out of his way to make sure I was happy with my purchase. He allowed me to take my time making the decision. I visited the dealership multiple times and took the gladiator on multiple test drives before pulling the trigger. Not once through this process did I feel pressured. Brad layed out the facts and even allowed me to tow my boat to make sure the truck could handle it. Brad I appreciate you buddy!

We went to the dealer looking to buy a Jeep Gladiator. Kaleb was our sales rep - he was very knowledgeable about the Gladiator and he helped us with all our questions. We would recommend him to anyone looking to buy a Jeep

After having done some research on the type of Ram 1500 I wanted, I had narrowed it down to a handful of features I was specifically looking for and found that Gastonia CDJR had the best selection available. When I arrived I was greeted by Daniel Thombs and we jumped into finding the right truck. I was already comfortable with most of the features but there were a few where I was on the fence. Daniel took the time to explain the options and ultimately helped me to make the right decision. This seems common sense but what I was most impressed with is how he "helped" yet I didn't feel pressured. In past experiences, it typically felt like I was pushed into what was always the higher priced option. In this case, Daniel truly appeared more interested in finding what would be the best fit for me. After working out the financial arrangements (also a surprisingly pleasant experience), Daniel walked me through all of the features and made sure I understood how everything operated. All in all, I think the whole process took a few hours and I was able to drive off the lot completely satisfied with the whole experience. I would highly recommend Gastonia CDJR and especially Daniel Thombs.

The best dealer ship I have ever set foot in and I can include Jaguar, Mercedes Benz, and Volvo in that comparison, all of which we have owned, one Mercedes Benz is still currently owned. We were in the market for a used 2015/16 Ford Edge Titanium to replace my wife's 2013 Ford Edge SEL, we had looked at several before finding our eventual purchase on line at Gastonia Chrysler Dodge, Jeep, Ram. After several text messages an appointment to view and drive was made with Gerald Morrison a salesman after my own heart, old school, honest, full of integrity and oozing character, a real pleasure to deal with, oh did I forget knowledgeable. All of the people in the dealership were very pleasant as was the atmosphere, the financial manager we dealt with James McElroy was cast in the same vein as Gerald Morrison, thank you both. For making our used car purchase one of the best experiences ever and in a very professional manner.

I've bought a few cars from a few different dealerships in the past, new and used, and I have to question why I bothered with any other dealership in the past. Gastonia CDJR was amazing! It might have been chance Jon Durham (5 stars for sure!) walked out while my husband and I were looking at the stock they did have on hand, but he quickly proved to be the best salesman for me. I did my research, I knew what I wanted, and Jon recognized and respected that immediately. They did not have the vehicle I wanted on hand at the time, so Jon promised to call the moment they had a similar model for me to test drive. Now, I'm not going to question the magic of Gastonia CDJR, but the phone call from Jon wasn't to tell me they had a similar model, but rather to tell me they received the EXACT vehicle I had come in searching for the week prior. So unexpected, hence why I'm not questioning the magic that is Gastonia CJDR. To top it off, we worked out an amazing deal to the point I couldn't say no. Other dealerships would have been a fight, but not Gastonia CDJR. I'm also appreciative of James McElroy with the Finance Dept. He was wonderful to work with too! Overall quite pleased with my entire experience and highly recommend Gastonia CDJR, Jon Durham, and James McElroy.

If you go there. Definitely talk to Kaleb. He keep it real. He don’t try to just push you out the door with anything.

Best new car buying experience. Sales staff finance department everyone was great. Needed a few accessory’s for the truck went to the parts department they were awesome just as well. I would highly recommend Gastonia Jeep ram Dodge to anyone that asks where I purchased my truck. thank you all

We started off that morning at another dealer (who shall remain nameless) and honestly we should have just went to Gastonia Chrysler to begin with. You've all heard stories about being targeted on a dealer lot, not true with Gastonia Chrysler. At the other dealer (who shall remain nameless), I literally felt like the last turkey on Earth on the first day of open season. Doug Fogarty with Gastonia Chrysler met us outside and it was like this man was put here to help me buy my first new car. Like I was walking up to family and all the anxiety of the experience just melted away. Without a doubt, I recommend Doug to anyone I know and to any future buyers reading this now. James McElroy our Finance Manager was also top notch. I can see how financing usually gets overlooked when throwing the "kudo's" out. I mean this is the person that assigns you your new small mortgage, but it takes a great amount of finesse and debonairness to not only hand you your new small mortgage but also make you feel good about it in the process. There is a balancing act to achieving this and James gives the impression that he wakes up every morning shining with this excellence. With Doug and James at Gastonia Chrysler you cannot go wrong. Thank you for taking the time to read this and like my review title says, you should be jealous after reading this especially if you went anywhere else!!

Good place to look for a car if you can afford a payment. They helped me and followed up with me to make sure I was satisfied with my purchase. Good guys. Daniel Thombs is a xxxx of a good sales man very patient. And James McElory is also a good guy very patient as well I gave him a hard time and he was still helpful til the very end of the paperwork process. Overall I say they are on top of the game at the location in Gastonia. Thumbs up