Reviews
Great service and amazing deal
I went to Bayside just to look at Nissans and get an idea of what small SUVs are on the market. Walking through the door I met Kalyn. I described what I was looking for and she knew exactly what cars were in stock and pulled around the exact car I didn't know I was looking for!! Less than four hours later I ended up buying a brand new Rogue! Kayln and Warren were extremely accommodating and provided me with an amazing deal on the car. I can not thank them enough for their help and attention to detail throughout the sale. Thank you Bayside, I love me new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Excellent customer service . They cater to every need of mine. I felt like I was treated like gold. And they gave me a good price, they went the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car, follow up service
Very attentive to my needs,without trying too hard to oversell. The finance and sales staff wor ked well to get me where I wanted pricewise. And the service staff helped get into a loaner despite some issues initially when I came back to get my hitch installed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Man Mike
Mike did everything possible to sell me the car I was looking for at a price I was able to afford. Walked away with a car I don't want to get out of and look forward to driving every day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
I had a good experience purchasing a vehicle from Bruce. Very friendly, found me what I was looking for with ease. Would recommend to anyone who is looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car Problems
Twenty days after buying the car it would not start (20 February). Called the dealer but as of today (3 March). I have heard NOTHING from the dealer. The repairs cost me a day of wages in order to get it repaired. No clear information about warranty was ever given.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are sorry to hear that you haven't had someone reach out in regards to your concern. It is our goal to respond to clients needs in a timely fashion. I will be calling you shortly in order to discuss your concerns and come up with a satisfactory resolution. Warren Paugh General Manager (410) 224-0707 warren@baysideautogroup.com
Impressive
The easiest car buying experience I have experienced in over 30 years. Great customer service, nice, friendly, professiobal staff that was not too pushy, condescending, or overbearing in trying to sell me a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy transaction
The transaction was easy and quick, but since it was crowded we had to wait a while for financing. Everyone was very nice to deal with welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Customer Service
This is by far the best customer service I've ever received from a dealership. Not only were they very friendly and welcoming, the manager Warren even drove my vehicle home for me because I still had my rental. They worked with me and even was able to keep my payments at a price that I could afford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was great
I decided to give Bayside Nissan a 5 star rating because every staff member was very patient with my family and I and informative to ensure that I picked the right car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car