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Annapolis Nissan

(324 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service and amazing deal

I went to Bayside just to look at Nissans and get an idea of what small SUVs are on the market. Walking through the door I met Kalyn. I described what I was looking for and she knew exactly what cars were in stock and pulled around the exact car I didn't know I was looking for!! Less than four hours later I ended up buying a brand new Rogue! Kayln and Warren were extremely accommodating and provided me with an amazing deal on the car. I can not thank them enough for their help and attention to detail throughout the sale. Thank you Bayside, I love me new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Excellent customer service . They cater to every need of mine. I felt like I was treated like gold. And they gave me a good price, they went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car, follow up service

Very attentive to my needs,without trying too hard to oversell. The finance and sales staff wor ked well to get me where I wanted pricewise. And the service staff helped get into a loaner despite some issues initially when I came back to get my hitch installed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Man Mike

Mike did everything possible to sell me the car I was looking for at a price I was able to afford. Walked away with a car I don't want to get out of and look forward to driving every day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Experience

I had a good experience purchasing a vehicle from Bruce. Very friendly, found me what I was looking for with ease. Would recommend to anyone who is looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Car Problems

Twenty days after buying the car it would not start (20 February). Called the dealer but as of today (3 March). I have heard NOTHING from the dealer. The repairs cost me a day of wages in order to get it repaired. No clear information about warranty was ever given.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you haven't had someone reach out in regards to your concern. It is our goal to respond to clients needs in a timely fashion. I will be calling you shortly in order to discuss your concerns and come up with a satisfactory resolution. Warren Paugh General Manager (410) 224-0707 warren@baysideautogroup.com

Impressive

The easiest car buying experience I have experienced in over 30 years. Great customer service, nice, friendly, professiobal staff that was not too pushy, condescending, or overbearing in trying to sell me a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy transaction

The transaction was easy and quick, but since it was crowded we had to wait a while for financing. Everyone was very nice to deal with welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Customer Service

This is by far the best customer service I've ever received from a dealership. Not only were they very friendly and welcoming, the manager Warren even drove my vehicle home for me because I still had my rental. They worked with me and even was able to keep my payments at a price that I could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was great

I decided to give Bayside Nissan a 5 star rating because every staff member was very patient with my family and I and informative to ensure that I picked the right car for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.