Reviews
Pfeiffer Lincoln
Pfeiffer is the first dealer I have used for service other than warranty issues. They are great. My car was delivered washed, vacuumed, and interior windows cleaned. Their price was competitive if not lower than the competition. My loaner car was a brand new Lincoln!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you again for your business and we look forward to your next visit! Safe travels!
Great Service
Always helpful and professional. Great facility and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick, your comments keep us motivated and working hard for all our guests! It is great to hear our Staff took such great care of you! We hope to see you here again!
Pfeiffer Lincoln Grand Rapids, MI
Always courteous, helpful and interested in meeting my needs.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, we?re happy we could help you! We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us.
Branch Manager
Great people Well run. Dan Pfeiffer does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timothy, thank you for your kind words! We will pass your feedback along to Dan! We hope you have a great day!
Great Service
I have on my Lincoln for a year-and-a-half, Pfeiffer has serviced it since new. I am thrilled with the level of customer service at the quality of the work that they do. I recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we appreciate your recommendation! Thanks again for your business! Take care!
F-150 Service
Quick and thorough service, with knowledgeable techs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! We hope to be of service to you again! Take care!
Very pleased with Pfeiffer service dept.
I have always had GREAT service at Pfeiffers. I've been driving cords and mercury products for the last several years due to the honest and dependable service I receive at Pfeiffer service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jim, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
2007 Saab convertible at Pfeiffer Lincoln
overall just fine...a few details left me feeling a bit dosappointed
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback. Please don't hesitate to reach out if you would like us to clear up any details.
MKC 2.3 service
Car wouldn't recognize key, could not be duplicated by dealer and nothing was found in memory, ghost issue.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service.
I have bought several cars from them over the years and feel I have been treated fairly. I also have had them do service and recall repairs, not only on cars I have purchased there but company owned vehicles to. I am happy with the repairs and service I have received from them over the years.I feel that they take good care of their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase