Reviews
New car purchase from Patrick Joseph
My wife and i went to Crown Kia based on the excellent reviews, we were met at the door by Patrick Joseph who sat down with us to see exactly what we wanted, He then went out and returned with a 2016 Kia Sorento in the Titanium Gray which we were sold on right away, it was just what we wanted. We then closed the deal with financial rep. Joe Melfe. As an elderly couple we were treated very nicely by all the friendly staff..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback, RosedaleWVa! We're so pleased to hear that Patrick made you and your wife feel so well accommodated and at ease, and listened to everything you were looking for in a car. It's wonderful to hear that he was able to deliver the perfect car, and could make the process so pleasant for you! We appreciate your business and hope you're enjoying your new car. Regards, Crown Kia Dublin
Excellent salesman Jarrod Auten.
Jarrod Auten made our car buying experience tolerable. He was very professional and knowledgeable. Wasn't pushy and listened to our needs. We will definitely be using him again in the future.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Michelle, Thank you for sharing the experience you had at Crown Kia Dublin and for recognizing Jarrod on the service he provided. We take pride on providing a positive experience for all our customers and were happy to hear that Jarrod was there to help. We do appreciate your business and please let us know if you have any questions on your new car. Sincerely, Crown Kia of Dublin
New car purchase
Just purchased a car from crown Kia. Mark Andrijowych provided me excellent service and helped find a vehicle for me. Nice new car and good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star rating, dhaley! We're happy to hear that Mark was so helpful and accommodating, and made sure your car buying experience was pleasant from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Crown Kia Dublin
Excellent service every time
Peyton gives me excellent service every time I come into crown Kia with my optima. He was even able to help me with a rental so I could get to work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your feedback, ApothecaryAmy! It's wonderful to hear that you continue to have such great service experiences with us, and that Peyton always makes sure that you are well accommodated while your Optima is serviced. We're glad he was able to provide you with a loaner car and make the process as convenient as possible! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia of Dublin
outstanding service
i brought my kia soul to crown kia because i flat tire, and they were able to work me in to the schedule and fix my tire faster then i thought. Service manager Alex greenland was outstanding and very friendly. Thanks! I will definitely will be returning to crown kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highly Satisfied
This is my second time leasing a car from Crown Kia, as well as my second time working with Jarrod Auten. Just like the first time, I left highly satisfied and confident that Jarrod did everything he could to get me the price and the car that I truly wanted. As everyone knows, the car buying process takes an extremely long time- atleast in my opinion it does- BUT, Jarrod makes the time pass by pretty quick because aside from him doing his job to make the sale, he really takes the time to get to know who you are and makes you feel like you have known him for awhile. All in all, I am really satisfied with the service and my whole experience at Crown of Dublin. If you get a chance to work with Jarrod, you will understand why he has a stack of 'Employee of the Month' plaques on his desk!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback, Jessica! We're so pleased to hear that you have had another wonderful leasing experience with Jarrod. It's always great to hear about the exceptional customer care that he extends to the people he works with, and we're glad he was able to help get you a great deal on a car that you truly enjoy! We appreciate your patience through the leasing process, and we look forward to working with you again in the future. Regards, Crown Kia Dublin
Great service
As always I love taking my Kia here! Always easy to schedule. Service manager Alex Greenland always pleasant and works with me and explains everything to me! Service is fast and reliable Definitely recommend this place!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star rating, Mila! It's wonderful to hear that Alex has made each of your service visits so pleasant, and makes sure you're kept well informed and accommodated. We appreciate your recommendation and look forward to seeing you again on your next service visit! Regards, Crown Kia of Dublin
Excellent Experience
I have to say Crown Kia really has the best people. My son was looking for a better vehicle with less mileage to finish out college and on a college budget. Well Meghan Dench really stepped up to the plate and helped us out. She took the time to sit down and really listen to our needs and what we were looking for and in our price range. We had looked at a couple of other dealers and all they wanted to do was make the sale and not take care of the customer! We came back here because I got my Optima here from Mark Andrijowych and had a great experience. We won't be looking at any place else in the future. Meghan is a class act and took care of my son and got him into a great used Kia Sportage. Big thanks to Meghan, Mark and Johnathan in finance. Thanks for another great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful feedback, Theresa! It's great to hear that Meghan was so helpful and attentive, making sure that she knew exactly what your son was looking for and keeping you well accommodated. We are so glad she helped you find the perfect car at a great price! We appreciate your business, and look forward to assisting you again in the future! Regards, Crown Kia of Dublin
Peyton Seay was very knowledgable, patient and efficient.
I am new to Columbus and have a new Kia that I want to have serviced at a reputable dealership. I received a card in the mail offering a discount, which also made me aware of where Crown Kia was located. I made an appointment and was very impressed by the efficiency of my whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star rating, Tful! We're happy to hear that we were able to help make sure that you found a reliable new service center for your Kia. It's great to know that you felt well accommodated, and that we were able to take care of your car quickly and efficiently. We're glad to be able to help make sure that your car stays in great shape! We appreciate your business, and look forward to seeing you again when your vehicle is ready for its next service. Regards, Crown Kia of Dublin
Great service department
Crown Kia service is always outstanding. Alex Greenland is great to work with. They are so friendly and make sure my car is well taken care of. Thanks everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great rating, Rockinrollsoul. We're happy to hear that you've had such pleasant experiences with us, and that Alex continues to ensure that your car is kept in great shape. We're glad you feel at ease and accommodated each time you come in! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia of Dublin