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Coughlin Kia of Dublin

(1,020 reviews)
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (740) 789-7012 (740) 789-7012
Used (740) 951-1102 (740) 951-1102
Service (740) 789-7011 (740) 789-7011

Reviews

(1,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Kia of Dublin from DealerRater.

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Amazing service!

I love taking my Kia to be serviced here! They are always so quick and polite! Alex Greenland always so courteous and makes sure everything is done right! Always have a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Way service should be done.

Every time I've been to crown the service has been excellent. They are always friendly and quick. The new coffee machine is a nice touch also.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thanks for the great rating, steelerjeff21! We're so glad to hear that you continue to receive great service each time you visit us, and that you've always had pleasant and accommodating experiences! We're glad you're enjoying the coffee, too. We hope to see you again in the future! Regards, Crown Kia of Dublin

2 cars 1 month

Had a fantastic experience and was treated like family both times I was in with them for a purchase. Happy to have dealt with such entertaining people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could make you feel so at ease with us, Nick! It's great to know that you had such a pleasant car buying experience. We look forward to the opportunity to work with you again in the future! Regards, Crown Kia of Dublin

Optima Purchase

Mike was great to work with. He did not put pressure on the sale and keeps it fun through the whole process. He made himself available when we needed to come in and was even willing to come in early for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to hear that you had such a positive experience at our dealership, LEG! It's great to know that Mike made the car buying process enjoyable for you, and that he was so accommodating throughout. We hope to see you again in the future! Regards, Crown Kia of Dublin

Car buying made fun!

Mike Lehman was a pleasure to work with. I have never laughed or smiled so much during a car buying experience! Everything went smoothly from start to finish. Thanks again so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for sharing your feedback, Andrea! We're happy to hear that Mike made your car buying experience so enjoyable, and that he could make sure that the process went smoothly. We hope you're enjoying your new car! Regards, Crown Kia of Dublin

New car buyer.

Mike really make me feel comfortable in this entire process. He was wonderful in the way he was able to help me and my family out. Great sense of humor, great person. Felt like I could trust him. I walked in the dealership, and the staff most especially Jon in finance really make this whole experience top notch. I would recommend this dealership to anyone time and time again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello ZakMurse22! We really appreciate you taking the time to share your experience with us. We're so glad that Jon and Mike were able to make you feel so comfortable during your time at our dealership, and that they offered such great service throughout the car buying process. We hope you and your family are enjoying your new car! Regards, Crown Kia of Dublin

The King of Service

Crown Kia deserves the crown when it comes to servicing my Kia. They are always friendly and good at getting me out of there when i have other appointments. I love my Kia and love making sure it is well taken care of. Alex greenland and his staff are awesome. Go see then.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hello Butterflysun, Thank you for your feedback on the experience you had with the recent service on your vehicle. We're happy to hear that you've received top notch service from Alex, and that the service team continues to provide the best care for your Kia. We hope to see you again for your car's next service! Sincerely, Crown Kia of Dublin

Service

As always Alex Greenland was amazing!!! I wouldn't take my sportage anywhere else!!! He always makes sure im in and out quickly!! Thanks Alex!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Hi anu123, thank you for your time and feedback. We are pleased to hear that Alex was able to have your vehicle fixed quickly. We look forward to seeing you again when your car is ready for its next service. Sincerely, Crown Kia Dublin

excellence

crown kia is always great. Peyton was very helpful in getting me in and out quickly and made sure my car was throughly checked over.

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  • Overall experience 5.0
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Always great service

Crown Kia service continues to impress me every time I bring my car in to get worked on. The level of friendliness is top notch. They tell me what I need when I need. Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Buckeyeboy99, thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service with us continues to be so positive. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Kia of Dublin