Reviews
Marcus was responsive, courteous and professional.
Marcus was responsive, courteous and professional. We were very pleased with the experience of working with Covert Bee Caves.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!
Not competitive with prices at all vs other dealerships
Not competitive with prices at all vs other dealerships in town. I was looking at a Hummer EV SUV Omega and several other dealerships had it cheaper. When I went to test drive the vehicle, they said it was available and then got there and it wasn't there. This dealership seems to do a lot of back and forth and car buying isn't fast or fun here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jacob, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. After reading your concerns, it’s clear there may have been a disconnect, as this experience is the opposite of what so many of our customers have shared in their reviews. As the #1 sales volume dealership for Hummer in Texas, we take pride in offering competitive pricing and exceptional service. Customers from across the country choose to purchase from us because of our pricing and the experience we provide. It’s disappointing to hear this wasn’t reflected in your visit, and we sincerely apologize for any miscommunication regarding vehicle availability or the overall process. We’d greatly appreciate the chance to learn more about your experience so we can address these concerns directly and make it right. Please feel free to contact us at your convenience. Your satisfaction matters to us, and we hope to have an opportunity to earn back your trust.
Want to say thank you for the professional experience I
Want to say thank you for the professional experience I received from sales and finance team. The process was smooth and we completed transaction timely which I appreciate
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re delighted to hear that our sales and finance teams at Covert Buick GMC Bee Cave provided you with a professional and smooth transaction. Ensuring a timely and efficient process is always our goal, and it’s wonderful to know we met your expectations. If there’s anything more we can do for you or if you have any questions about your new vehicle, don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future!
Very pleased with service.
Very pleased with service. Comfortable waiting area and Matt kept me informed of when car would be ready. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! We’re thrilled to hear that you were very pleased with the service you received at Covert Buick GMC Bee Cave. Providing a comfortable and stress-free experience is always our goal, and we’re glad you enjoyed the waiting area and Matt’s excellent communication throughout your visit. Your recommendation means a lot to us! If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!
Caitlan was great!
Caitlan was great! Best car salesperson I have ever worked with. She was so attentive to us. Thanks Caitlan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic review! We’re thrilled to hear that Caitlan provided you with such an exceptional experience at Covert Buick GMC Bee Cave. It’s wonderful to know she made such a positive impression with her attentiveness and professionalism. We’re proud to have her on our team, and we’ll be sure to share your kind words with her. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!
Great service Great people working the service counter.
Great service Great people working the service counter. I have to give a shout out to my guy lantz he was great he had gotten me taken care of so fast in and out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! We're thrilled to hear that you had such a positive experience with our team, especially with Lantz. He truly exemplifies the exceptional service we strive for at Covert Buick GMC Bee Cave. Your kind words motivate us to keep providing efficient and friendly service to all our valued customers. If there's ever anything more we can do for you, don’t hesitate to reach out. We look forward to seeing you again soon—whether it's for service or just to say hello! 😊
I do not know who from Covert Bee Cave was in charge of
I do not know who from Covert Bee Cave was in charge of the delivery process regarding my vehicle delivery. However, upon delivery there was no sales and registration paperwork, no dealer tag, no ordered gooseneck ball kit, no ordered all weather mats and the truck was not clean on the outside as one would expect of a new 2025 vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
OILMEE (?) - Thank you for bringing this to our attention. We take all feedback seriously and strive to provide the best service possible. However, we have no record of working with a customer named OILMEE. To better assist you and address your concerns, could you please provide us with your actual name or more details about your visit? This will help us investigate the matter thoroughly and ensure any issues are resolved promptly. You can also reach out to us directly—we’re here to help.
Cait is the best!
Cait is the best! This is the second truck I've purchased from her. She makes everything easy and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kirt, Thank you for your feedback! While I’m thrilled to hear about your positive experience with Cait, it seems the review might have been intended for her. If there’s anything I can do to assist you personally or improve your experience further, please don’t hesitate to let me know!
Covert , everyone there, was so helpful, kind and
Covert , everyone there, was so helpful, kind and patient. I was happy Lance helped me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're thrilled to hear that you had such a positive experience at Covert Buick GMC Bee Cave. Lance and the entire team are dedicated to making every visit as helpful, kind, and patient as possible. We’re so glad Lance could assist you, and we look forward to serving you again in the future. Enjoy your new vehicle, and thanks for choosing Covert Buick GMC Bee Cave!
I was kept informed and had updates The work was done
I was kept informed and had updates The work was done right and in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear that you felt well-informed throughout your visit and that the work was completed correctly and promptly. At Covert Buick GMC Bee Cave, we’re committed to keeping our customers updated and ensuring top-quality service every time. We appreciate your trust in us and look forward to assisting you again in the future!