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Reviews
Sales rep did was excellent worked with me and got me a great deal, dealership overall experience was not the best. The finance process was not what I expected. Didn’t want to get warranties at first but I got the impression that they wouldn’t proceed without them. (Very persistent in a negative way) I didn’t appreciate that. I was also told the vehicle had gone through a many point inspection yet it had several very obvious issues that could’ve been discussed at the beginning now I gotta deal with them
Sales rep did was excellent worked with me and got me a great deal, dealership overall experience was not the best. The finance process was not what I expected. Didn’t want to get warranties at first but I got the impression that they wouldn’t proceed without them. (Very persistent in a negative way) I didn’t appreciate that. I was also told the vehicle had gone through a many point inspection yet it had several very obvious issues that could’ve been discussed at the beginning now I gotta deal with them
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Great service as always. Much thanks to the team at Covert GMC. Five stars overall
Great service as always. Much thanks to the team at Covert GMC. Five stars overall
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service center at Covert Buick BeeCaves has been wonderful to work with. Service is prompt and everyone there is courteous and helpful. Matt Bennett has always been on top of things for us.
The service center at Covert Buick BeeCaves has been wonderful to work with. Service is prompt and everyone there is courteous and helpful. Matt Bennett has always been on top of things for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your kind words about our service team at Covert Buick GMC Bee Cave. We truly appreciate your recognition of Matt Bennett's dedication and the entire team's commitment to making sure every visit is a great one. Your feedback means a lot to us, and it's incredibly rewarding to know that we're delivering the prompt, courteous service you deserve. We're grateful to have earned your trust and look forward to continuing to exceed your expectations every time you come in.
Lantz is always helpful, courteous and knowledgeable Would recommend Covert and Lantz anytime thank you very much
Lantz is always helpful, courteous and knowledgeable Would recommend Covert and Lantz anytime thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your wonderful review and for highlighting Lantz's excellent service. It's team members like Lantz who make us proud to work at Covert Buick GMC Bee Cave, and knowing that his helpfulness and expertise have made such a positive impact on your experience is exactly what drives us every day. Thank you for the kind recommendation and for choosing us for your service needs. We truly value your business and look forward to serving you again soon.
Chase S. was very knowledgeable in all aspects of the vehicles we looked at, professional, patient and helpful in dealing with us. We look forward to having a great relationship with Covert GMC Bee Cave with the servicing of our new vehicle.
Chase S. was very knowledgeable in all aspects of the vehicles we looked at, professional, patient and helpful in dealing with us. We look forward to having a great relationship with Covert GMC Bee Cave with the servicing of our new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chase's professionalism and patience with you really exemplifies the service experience we strive to provide at Covert Buick GMC Bee Cave. We're thrilled that his knowledge and helpful approach made such a positive impression as you were evaluating your vehicle options, and we're equally excited to support you going forward with the servicing of your new purchase. Your confidence in us is deeply appreciated, and we're committed to building that great relationship you mentioned by consistently delivering the knowledgeable, attentive care you deserve every single time you visit us. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to being your trusted service partner for years to come.
Nathaniel D. was professional, informative, answered all of our questions and great to deal with. We will be back!!
Nathaniel D. was professional, informative, answered all of our questions and great to deal with. We will be back!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the enthusiastic review and for recognizing Nathaniel D.'s professionalism and dedication to answering all your questions thoroughly. We absolutely love hearing that you felt well informed and comfortable throughout your experience at Covert Buick GMC Bee Cave, and we're thrilled you're planning to come back. Your excitement about returning is the greatest compliment we could receive, and we're committed to maintaining that same level of informative, attentive service every time you visit us. We can't wait to see you again and continue earning your trust and loyalty.
Covert Buick BeeCaves is an amazing place to find your next vehicle. From the gorgeous facility to the amazing staff, you will not be disappointed!! I highly recommend this dealership as well as Creed in sales.
Covert Buick BeeCaves is an amazing place to find your next vehicle. From the gorgeous facility to the amazing staff, you will not be disappointed!! I highly recommend this dealership as well as Creed in sales.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're absolutely delighted by your glowing recommendation and so pleased that our facility and team made such a wonderful impression on you. Creed's expertise and dedication in helping you find your next vehicle is exactly the kind of service experience we want every customer to have at Covert Buick GMC Bee Cave. Your kind words about our staff and our space mean the world to us, and we're grateful that you felt confident recommending us to others. We're honored to have earned your business and look forward to supporting you with excellent service for years to come.
I was very impressed with the service I received. Everyone was so nice and professional.
I was very impressed with the service I received. Everyone was so nice and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your kind words and thrilled to hear that your experience at Covert Buick GMC Bee Cave left such a positive impression. It's wonderful to know that our entire team's professionalism and genuine care for our customers resonated with you, and that level of service is something we work hard to deliver every single day. Your appreciation truly motivates us to continue raising the bar and ensuring that every interaction reflects our commitment to excellence. Thank you for choosing us and for taking the time to share your feedback.
This dealership provided an excellent customer experience for me. They were transparent throughout the process of my purchasing the car. I was thoroughly impressed with Covert.
This dealership provided an excellent customer experience for me. They were transparent throughout the process of my purchasing the car. I was thoroughly impressed with Covert.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bobby, thank you so much for sharing your experience with us! We are thrilled to hear that our team at Covert Buick GMC Bee Cave provided an excellent customer experience and kept the purchasing process transparent from start to finish. 🚗✨ Your kind words truly mean a lot to us, and we are grateful for the opportunity to earn your trust. We hope you enjoy your new vehicle and look forward to serving you again in the future! 😊
Covert has great facilities and personable employees. Very up front on sales and replacing parts.
Covert has great facilities and personable employees. Very up front on sales and replacing parts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We are delighted to hear that you enjoyed the facilities at Covert Buick GMC Bee Cave and found our team to be personable, transparent, and helpful throughout the sales and parts replacement process. 🚗✨ We especially appreciate you recognizing Chris Matthews and Chelsea Forti. We will be sure to pass along your kind words to them. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to serving you again in the future! 😊