Reviews
I had an absolutely exceptional experience working with Tanner Williams and the team at Covert Buick GMC of Bee Cave. Living out of town in Sugar Land, I was initially hesitant about handling a vehicle purchase remotely, but Tanner made the entire process incredibly smooth and transparent. He was highly responsive, respected my time, and handled all the logistics flawlessly. There were no surprise fees or typical dealership games when it came time to review the final paperwork. The transition out of my trade-in and into my new 2026 GMC Sierra EV was completely seamless. I am completely satisfied with my purchase and the level of customer service provided. I highly recommend Tanner and the Covert team to anyone looking for a professional, zero-hassle car buying experience. 10/10!
I had an absolutely exceptional experience working with Tanner Williams and the team at Covert Buick GMC of Bee Cave. Living out of town in Sugar Land, I was initially hesitant about handling a vehicle purchase remotely, but Tanner made the entire process incredibly smooth and transparent. He was highly responsive, respected my time, and handled all the logistics flawlessly. There were no surprise fees or typical dealership games when it came time to review the final paperwork. The transition out of my trade-in and into my new 2026 GMC Sierra EV was completely seamless. I am completely satisfied with my purchase and the level of customer service provided. I highly recommend Tanner and the Covert team to anyone looking for a professional, zero-hassle car buying experience. 10/10!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lantz is a great service manager! I try to schedule my service appointments with him every time. Very courteous, very friendly. If I could call in and set up an appointment with him, I would be so happy. Unfortunately, your systems are strongly leaning toward setting up an appointment through the online scheduling app, which is a nightmare. Covert's scheduling app is too complex, even a simple oil change request requires you to pick from at least 10 options, including knowing how many quarts of oil you need and type. I already specify my make and model, I shouldn't need to know the number of quarts my car needs. Again, Lantz is the BEST. Love the dealership! Scheduling appointments is a hassle.
Lantz is a great service manager! I try to schedule my service appointments with him every time. Very courteous, very friendly. If I could call in and set up an appointment with him, I would be so happy. Unfortunately, your systems are strongly leaning toward setting up an appointment through the online scheduling app, which is a nightmare. Covert's scheduling app is too complex, even a simple oil change request requires you to pick from at least 10 options, including knowing how many quarts of oil you need and type. I already specify my make and model, I shouldn't need to know the number of quarts my car needs. Again, Lantz is the BEST. Love the dealership! Scheduling appointments is a hassle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Creed did a phenomenal job at meeting mine and my husband’s needs. He communicated with us very well when it came to the details about our pick. He went above and beyond by explaining all the features our Yukon has to offer as well as, helping us set up our GMC app. Overall, I was very pleased with my experience!
Mr. Creed did a phenomenal job at meeting mine and my husband’s needs. He communicated with us very well when it came to the details about our pick. He went above and beyond by explaining all the features our Yukon has to offer as well as, helping us set up our GMC app. Overall, I was very pleased with my experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and communication. I’ve worked with Chris Campion for over 15 years, he’s a professional.
Great service and communication. I’ve worked with Chris Campion for over 15 years, he’s a professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience. Very patient answering two old peoples questions. Will recommend Covert to friends and family
Great car buying experience. Very patient answering two old peoples questions. Will recommend Covert to friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was absolutely the easiest and best car buying experience I have had. Jesus was great, so responsive and efficient. Will definitely return to Covert Bee Caves the next time I’m purchasing a vehicle.
This was absolutely the easiest and best car buying experience I have had. Jesus was great, so responsive and efficient. Will definitely return to Covert Bee Caves the next time I’m purchasing a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service was great and it the work was done much faster than expected. I was very pleased with the customer service.
Service was great and it the work was done much faster than expected. I was very pleased with the customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with a first rate team at Covert. Very much liked the interaction with team, no pressure, excellent price, delivered the car to my home and will do business with them again. You cannot go wrong with Covert.
Great experience with a first rate team at Covert. Very much liked the interaction with team, no pressure, excellent price, delivered the car to my home and will do business with them again. You cannot go wrong with Covert.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Boyd is an excellent Service Advisor and I appreciate his courtesy and integrity. I will recommend Jeff to everyone!
Jeff Boyd is an excellent Service Advisor and I appreciate his courtesy and integrity. I will recommend Jeff to everyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Working with Cole and Covert was a pleasure and would definitely recommend them to anyone.
Working with Cole and Covert was a pleasure and would definitely recommend them to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car