Reviews
My wife and I had a good experience with convert Bee cave. We bought what I was looking for. Thank you.
My wife and I had a good experience with convert Bee cave. We bought what I was looking for. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Always helpful and honest about repairs. Timely on scheduling appointments and completing the work to be done
Always helpful and honest about repairs. Timely on scheduling appointments and completing the work to be done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service great people commensurate professionals made a new satisfied customer and new Covert family member
Exceptional service great people commensurate professionals made a new satisfied customer and new Covert family member
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Greg was our sales representative, and he did an amazing job helping us with our new AT4 Yukon XL. He was very knowledgeable, professional, and honest!
Greg was our sales representative, and he did an amazing job helping us with our new AT4 Yukon XL. He was very knowledgeable, professional, and honest!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a fantastic review and congratulations on your new AT4 Yukon XL, what an incredible vehicle to drive home in! We are so thrilled to hear that Greg made the entire experience such a positive one for you with his knowledge, professionalism, and most importantly his honesty, because those are the exact qualities we look for in every member of our team here at Covert Buick GMC Bee Cave. Greg is going to be so happy to hear that his efforts resonated with you and we will make sure he gets to see this. Thank you so much for trusting us with such an exciting purchase and we look forward to taking wonderful care of you and your new Yukon XL for many adventures to come!
Tanner and staff did a great job! Would highly recommend Bee Cave GMC! Enjoying my new AT4X!
Tanner and staff did a great job! Would highly recommend Bee Cave GMC! Enjoying my new AT4X!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing recommendation and congratulations on your brand new AT4X! We are so happy to hear that Tanner and the rest of the team made your experience such a great one because that kind of all around effort is something we take a lot of pride in at Covert Buick GMC Bee Cave. The AT4X is an absolutely incredible vehicle and we hope every drive feels like an adventure. Your kind words and your willingness to recommend us to others truly means the world to our entire team. We are so grateful for your business and we look forward to seeing you again down the road!
Not all staff is helpful. One in particular, Josh Esquivel, was down right rude and uninterested in helping us purchase a vehicle. There were some that were really good and even asked how they could help, WHILE Josh was supposed to be helping us.
Not all staff is helpful. One in particular, Josh Esquivel, was down right rude and uninterested in helping us purchase a vehicle. There were some that were really good and even asked how they could help, WHILE Josh was supposed to be helping us.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us and please know that your feedback is genuinely valued even though it is not what we hoped to hear. We are pleased to know that some members of our team stepped up and offered to assist you, as that is the standard we hold everyone to, but we sincerely apologize that your interaction with Josh fell far short of the respectful and attentive service every customer deserves. This is not the experience we want for anyone who visits us and we want you to know that your comments have been brought directly to the attention of our management team for review. We believe there is always room to grow and improve and feedback like yours is exactly how we make that happen. We truly appreciate your time and hope to have the opportunity to restore your confidence in us.
The car dealership did a amazing job they have taking care of me and my car with care and the stuff are so nice and caring very kind
The car dealership did a amazing job they have taking care of me and my car with care and the stuff are so nice and caring very kind
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like yours are the reason we love what we do and we are so grateful you took the time to share such heartfelt words with us! Knowing that you felt genuinely cared for, both as a person and as a vehicle owner, means everything to our team because that warmth and attentiveness is something we pour into every single interaction here at Covert Buick GMC Bee Cave. We are so lucky to have such kind and caring people on our team and it is wonderful to know that came through clearly in your experience. Thank you so much for your trust and your kind words and we look forward to continuing to take great care of you and your vehicle for a long time to come!
Highly recommend this dealership. Zack Lawrence saw to it we left with exactly what we wanted and was the best.
Highly recommend this dealership. Zack Lawrence saw to it we left with exactly what we wanted and was the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the high recommendation and for taking a moment to share your experience with us! There is nothing more satisfying than knowing a customer left with exactly what they were looking for, and hearing that Zack made that happen for you is something we could not be more proud of. That genuine commitment to listening to our customers and making sure they drive away happy is what Zack brings to the table every single day and it is wonderful to see it recognized. We will absolutely pass along your kind words to him because he truly deserves to hear them. Thank you for choosing Covert Buick GMC Bee Cave and we look forward to taking great care of you for many years to come!
Cole is top tier selling agent and loves to follow up and get deal you want/need. Well worth using him for any purchases Daniel in loan dept was awesome as well. They got my loan done while I was in Brazil. Great job yall!
Cole is top tier selling agent and loves to follow up and get deal you want/need. Well worth using him for any purchases Daniel in loan dept was awesome as well. They got my loan done while I was in Brazil. Great job yall!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Now that is one for the books and we are so grateful you shared this incredible story with us! Getting your loan finalized all the way from Brazil is a testament to just how dedicated Cole and Daniel are to making things happen for our customers no matter the circumstances, and we could not be more proud of them both. Cole's commitment to following up and fighting to get you the deal you need is exactly the kind of top tier service we strive for at Covert Buick GMC Bee Cave, and Daniel's ability to seamlessly handle the financing from across the globe is just remarkable. Thank you so much for your trust and patience throughout the process and welcome home! We truly look forward to taking great care of you for every purchase down the road.
wonderful service, quick and reliable. very easy to schedule. look forward to a continued relationship
wonderful service, quick and reliable. very easy to schedule. look forward to a continued relationship
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and for taking a moment to share your experience with us! Wonderful, quick, reliable, and easy to schedule are exactly the things we set out to deliver every single day because we know how valuable your time is and we never want the service process to feel like a hassle. We are so glad we were able to hit that mark for you and we are equally excited about the continued relationship ahead. Here at Covert Buick GMC Bee Cave we truly look forward to being your trusted home for everything you need for many years to come. Thank you for choosing us and we will see you next time!