Reviews
I really worked with Laurie Bukowski from the Bastrop
I really worked with Laurie Bukowski from the Bastrop office. She is the BEST!!! Already looking fwd to the next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ken, Thank you for your fantastic review! We're thrilled to hear that Laurie Bukowski provided you with such an excellent experience at Covert Buick GMC Bee Cave. It’s wonderful to know you're already looking forward to your next purchase with us! If you have any questions or need assistance in the meantime, feel free to reach out. We can’t wait to help you again!
Chris Campion was terrific and answered all my questions
Chris Campion was terrific and answered all my questions and negotiated very fairly. I recommend Covert Bee Caves very strongly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peter, Thank you for your wonderful review! We’re delighted to hear that Chris Campion provided you with such great service at Covert Buick GMC Bee Cave. Our team strives to ensure that every customer feels informed and valued, and it’s fantastic to know you had a positive experience. We truly appreciate your strong recommendation and look forward to serving you again in the future!
Marcus Washington displayed enormous amount of knowledge
Marcus Washington displayed enormous amount of knowledge of the truck I was interested in and was vey socially engaging while still be very professional. In addition, I was greeted with smiles and offers of assistance in all areas of the dealership (Matthew in service and Jerry in parts!).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bruce, Thank you for your fantastic review! We’re thrilled to hear that Marcus Washington provided you with such knowledgeable and engaging service at Covert Buick GMC Bee Cave. It’s also great to know that Matthew and Jerry contributed to your positive experience. Our team is dedicated to creating a welcoming atmosphere, and your feedback means the world to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new truck!
Jennifer Kubly did a very good job of showing us the GMC
Jennifer Kubly did a very good job of showing us the GMC Acadia Denali. She pointed out the new items in the car and was very good at it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re delighted to hear that Jennifer Kubly provided you with excellent service while showcasing the GMC Acadia Denali at Covert Buick GMC Bee Cave. Her attention to detail and knowledge about the features truly make a difference. If you have any further questions or need assistance, feel free to reach out. We hope you enjoy your new vehicle!
The salesmen were fantastic.
The salesmen were fantastic. Not so happy with the trade-in offer from the sales manager though. Offered at least 5k less than fair trade value on a 2020 Silverado LTZ with only 27,000 miles and the only body damage was a couple of door dings (offered 28k for trade). Overall great experience but be very weary if you intend on trading a vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear that you had a fantastic experience with our sales team at Covert Buick GMC Bee Cave. However, we’re sorry to learn that the trade-in offer didn’t meet your expectations, but the market saturation had a major impact on your trade which our software analyzes. We strive to provide fair values for trade-ins, and your comments will help us improve our process. If you’d like to discuss this further, please don’t hesitate to reach out to us. We appreciate your insights and hope to assist you again in the future!
Fantastic experience.
Fantastic experience. Shelby is an amazing salesperson. She was both patient and supportive through the entire process. We test drove multiple vehicles before settling on one that wasnt on the lot yet. She kept us very informed through out the week between purchase and vehicle delivery, even coming in the evening of her day off to ensure the truck and accessories were on property and ready for us to take the delivery. We also bought a ton of dealer installed accessories that required subsequent vehicle drop off. She made sure we were in a comparable vehicle as a loaner for the 4 days they needed the truck to install everything. So helpful, so pleasant. I wouldn’t buy a vehicle from anyone else. Best buying experience I have had so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle, Thank you so much for your glowing review! We’re thrilled to hear about your fantastic experience with Shelby at Covert Buick GMC Bee Cave. Her dedication and support throughout the entire process truly reflect our commitment to customer satisfaction. It’s wonderful to know she went above and beyond, even coming in on her day off to ensure everything was perfect for your delivery. We’re also glad you enjoyed the loaner vehicle while your truck was in for accessory installation. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
Taylor was a great sales person and worked with me
Taylor was a great sales person and worked with me knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grant, Thank you for your kind review! We’re thrilled to hear that Taylor provided you with such attentive and personalized service at Covert Buick GMC Bee Cave. It's great to know he took the time to understand your situation, and we’re excited to assist you with your next truck purchase. If you have any questions in the meantime, feel free to reach out. We look forward to seeing you again soon!
Plenty of SUV’s to make a selection.
Plenty of SUV’s to make a selection. Great customer service. Jose great sales person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're glad to hear that you found a great selection of SUVs at Covert Buick GMC Bee Cave. It's wonderful to know that Jose provided you with excellent customer service. We pride ourselves on our knowledgeable team and a wide range of options. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new SUV!
Hunter was great to work with.
Hunter was great to work with. Made the test drive and final purchase process quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that Hunter made your experience at Covert Buick GMC Bee Cave smooth and enjoyable. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!
Marco was great to work with, great communication, and
Marco was great to work with, great communication, and made sure everything went smoothly. This was by far the best car buying experience I’ve ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re so glad to hear that Marco provided you with excellent service at Covert Buick GMC Bee Cave. Clear communication and a smooth experience are what we strive for, and it’s fantastic to know we exceeded your expectations. We appreciate your feedback and look forward to helping you again in the future! Enjoy your new vehicle!