Reviews
Good clean, efficient dealership.
Good clean, efficient dealership. The staff is friendly and I’ve always had good service. I like that they use Lyft to shuttle you to your home and back.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was terrific, The part was preordered and the
Everything was terrific, The part was preordered and the repair went smooth as can be
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service one two one two one two one two one two
Excellent service one two one two one two one two one two at is are
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and friendly.
Very professional and friendly.staff and employees. It’s Spotless clean and the remodel is beautiful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Janet! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!
Very pleasant, and professional.
Very pleasant, and professional. Thank you Chris for everything. It was a stress free experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!
Had such a bad experience at Chula Vista ford people were
Had such a bad experience at Chula Vista ford people were bad at communicating and getting back to me. LA MESA FORd WAS AMAZING!! Exceptional customer service ! Knowledgeable employees couldn’t ask for more!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It's lovely to hear that you encountered exceptional customer service. Thank you for choosing Penske Ford and we hope that you are enjoying your purchase.
Always friendly.
Always friendly. Clean and neat waiting room. Love the large TV to watch and lots of room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate your kind words and return business. Thank you for choosing Penske Ford and we look forward to your next visit.
Always have a great experience and timely completion of
Always have a great experience and timely completion of service. Great location and highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your kind words and recommendation. At Penske Ford, we appreciate your return business and we look forward to seeing you again.
Efficient courteous well organized great service
Efficient courteous well organized great service knowledgeable technicians great service advisor easy appointment quick in and out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review of our Service Advisors. We know how important it is to get you in and out so you can get back on the road. Please let us know if you need any assistance in the future.
Sales person was very helpful and always available for
Sales person was very helpful and always available for questions. Overall experience was great. Would definitely recommend dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your recommendation and we hope that you are enjoying your purchase. Please know that you are always welcome here at Penske Ford.