Reviews
Very professional and friendly.
Very professional and friendly.staff and employees. It’s Spotless clean and the remodel is beautiful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Janet! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!
Sales person was very helpful and always available for
Sales person was very helpful and always available for questions. Overall experience was great. Would definitely recommend dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your recommendation and we hope that you are enjoying your purchase. Please know that you are always welcome here at Penske Ford.
Amy in service dept is the best of the best.
Amy in service dept is the best of the best. You need more like her...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We are pleased that our team was the best and could meet your expectations. Thank you for choosing Penske Ford and we look forward to working together in the future.
I m happy the service in Penske Service Department
I m happy the service in Penske Service Department Specialy the ride to go home
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thats why i gives a perfect score a have bad Experience in Perry Ford of National City
Hi there, Thank you for your positive review. We are thrilled you had a great service experience and we are looking forward to your next visit with us here at Penske Ford.
Ralph the GM, Shan our sales rep and everyone at Penske
Ralph the GM, Shan our sales rep and everyone at Penske Ford were Great! After I couldn’t find the right truck we sat and they helped me order exactly what I needed and kept me informed on the progress up to the seamless pickup. Best car buying experience I’ve ever had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny, It is excellent to know your car buying experience at Penske Ford was your best one yet! Thank you for taking the time to share your five-star experience working with our Sales Team and Management to order the perfect vehicle for you. Please do not hesitate to come back and see us for any future vehicle needs. Enjoy your new vehicle!
The purchase process was simple and the staff was ready
The purchase process was simple and the staff was ready and willing to help with anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rob, Thank you for sharing how simple your shopping experience at Penske Ford was. We're always ready and more than happy to help you out. Congratulations!
My service rep Jake is a pleasure to work with.
My service rep Jake is a pleasure to work with. He makes sure he understands my concerns and that I understands what needs to be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing just how pleasant working with our team at Penske Ford has been. We hope that next time we can earn that final star! If there is anything else that we can be of assistance with, please do not hesitate to reach out about it.
I never considered myself a Ford fan, but as of yesterday
I never considered myself a Ford fan, but as of yesterday I have been convinced. I’m more than grateful and happy with Ford and the team working there!! : )
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Eve, Thank you for your positive review. We are thrilled you had a great experience with our team here at Penske Ford. We are looking forward to your next visit for any of your automotive needs.
The service was efficient, thorough and everyone was
The service was efficient, thorough and everyone was really kind and helpful. Micky was very good with updates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback, Yolanda! We appreciate your business and hope to welcome you back to Penske Ford again next time.
The biggest factor in our satisfaction is the service
The biggest factor in our satisfaction is the service Dept and our service advisor Dave
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are delighted to know that you enjoy our Service Department at Penske Ford, and we hope that you will continue to choose us in the future!