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Sedano Ford

(715 reviews)

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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So far they’ve only been the middleman for me in the

So far they’ve only been the middleman for me in the purchase of my lease vehicle so they didn’t really get credit for a sale or a commission but you never would have known it by the level of service that we received you would’ve thought they were making $100 million off of the paperwork that they had to go through to facilitate my purchase of my lease vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your five-star review! We are pleased to know the level of customer service you received was top-notch! Please come back and see us at Penske Ford anytime.

Appointment was ez to get.

Appointment was ez to get. They gave me a ride home then picked me up when my service was done. Work was done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Even though it took almost 9 months to get my Maverick,

Even though it took almost 9 months to get my Maverick, my sales person Brian Wilbur kept me informed the entire time. I really appreciated that line of communication. So far, so good with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Everyone very professional. My service advisor Dave was excellent and I would recommend Penske to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was listen to and treated with respect.

I was listen to and treated with respect. When asked for advice they were honest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treatment was professional and process of purchase was

Treatment was professional and process of purchase was quick and easy. Brian Wilbur and Mike Troutman were excellent to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Staff was friendly and knowledgeable.

The Staff was friendly and knowledgeable. The whole experience was wonderful and we got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I dealt with Jeff in sales and he was very helpful along

I dealt with Jeff in sales and he was very helpful along the entire way of the process!! Kept in touch and went the extra mile to get my truck build rolling! I Appreciate all the help from these guys. Also my fastest car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Great selection. Salesman are great. Very easy low pressure experience. Thanks again, JL A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, understand customer need , awesome service,

Professional, understand customer need , awesome service, work efficiency and honesty. Sale associate, Mr. Chandika Persaud, is a very professional, honest, respectful and very attentive of customer need. We are looking for F150 that available for purchase last week and Mr. Chandika helped our family find the right F150 that met our need. We work with him over the phone for about an hour then sent application online. We was arrived about 15 minutes before 7:00pm. He was waiting with our new F150 and greeting us at the door . He worked until we done signing all papers with the financial department until 8:00pm and we drove off with new F150. Mr. Mike and Mr. Chadika are great to work with. This will be our new Ford dealer to stop by for the next one. Keep up good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.