McFarland Ford of Rochester

I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly.

Ease of the sales process. Not overwhelming! From financing to vehicle pick up when promised the process was flawless!

Extremely fast and courteous. Quick intake and done in less than a half hour, and lounge is clean and comfortable

They were very professional, courteous and timely i would recommend this ford dealer for service anytime

Nice people who explained everything in detail and made sure I understood the details and cost.

Tim was one of the first no pressure sales reps I have worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim!

The Gentleman that helped me at the front desk was wonderful. I believe his name was Art. I came in for an inspection and unfortunately, I didn’t pass due to the condition of my tires. Again, Art was wonderful. He personally assisted me in deciding which tires to go for. He was very honest, helpful and I feel that he treated me with respect. Again, I am incredibly satisfied with his customer service. Even after replacing my wheels, the service continued to be amazing, they very quickly re-inspected my vehicle and of course, I have since passed and have had no issues! Thank you Mcfarland Ford!

Great people to deal with. Tyler is a great salesman. Couldn’t get the vehicle I really liked but he found one that I liked and I could get. He never gave up. Thousand thumbs 👍 up

Great doing business no pressure very informative. People are very nice and respectful… Matt K was great

Tim was excellent to work with on the purchase of my vehicle. He was helpful without being overbearing or pushy.