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McFarland Ford of Rochester

(583 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (603) 204-2415 (603) 204-2415
Used (603) 250-6405 (603) 250-6405
Service (603) 256-2276 (603) 256-2276

Reviews

(583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Ford of Rochester from DealerRater.

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Sales are well prepared to answer any questions.

Sales are well prepared to answer any questions. They work hard to find a truck that match our “wants” to our budget. Service has been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was very pleased with the work done from the service

Was very pleased with the work done from the service team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time to keep my truck in the same shape as i left it with them. No scratches, Dings or dents. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dealership provided competitive pricing and honored

Dealership provided competitive pricing and honored pricing as advertised without any gimmicks or haggling. Excellent customer service was provided by all members of the sales staff in an honest personalized way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great, friendly service.

Great, friendly service. Plenty of trucks to choose from, and happy with the F250 we went with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I received great service from the team, especially

I received great service from the team, especially Richard Boch III. Everyone is very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Frank was very helpful arranging my appointment for

Frank was very helpful arranging my appointment for recalls on my Bronco and was able to get me in within just a couple days. I appreciated the ease and convenience of his service….very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience with the purchase of my Bronco Sport.

Great experience with the purchase of my Bronco Sport. Plan on purchasing another winter vehicle for my wife.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience with the service and booking

We had a great experience with the service and booking the appointment for oil change, tire rotation and inspection. Would have given five stars but when we got home and looked at the invoice, the tire rotation was not on there so we assumed not done. We had so much going on that we didn’t have time to call and bring it back in…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience working with the team at Mfarland ford.

Great experience working with the team at Mfarland ford. No hassles or pressure working out the details. Very happy with my purchase and look forward to stopping in when I need service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jonathan was very informative regarding features.

Jonathan was very informative regarding features. Pricing was upfront and favorable. Truck was ready when scheduled to be picked up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.