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Motor Werks Infiniti

(698 reviews)
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (847) 416-2429 (847) 416-2429
Used (847) 416-2776 (847) 416-2776
Service (847) 416-2426 (847) 416-2426

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Infiniti from DealerRater.

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We had the privilege of starting with Dean on one day &

We had the privilege of starting with Dean on one day & ending with Nate on another day. They were both knowledgeable, patient and responsive to our needs throughout the entire car buying experience. Nate was honest & humorous which made it easy to hang out a bit longer while waiting for paperwork to process. We will most definitely recommend MW to friends and family as the service & cost savings made the overall experience worth traveling from Chicago for. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that both Dean and Nate exceeded your expectations. They strive to always provide the best experiences. Enjoy your new vehicle! Thank you for choosing us to earn your business. Driven by You

Looked at buying another car from Motor Werks and

Looked at buying another car from Motor Werks and researched the Cadillac ct4. Although, i didn't buy the CT4 after test driving it, i really enjoyed the care, patience and follow-up by Frank Yang. The Dealership and the people like Frank are top notch.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Frank exceeded your expectations. He takes great pride in providing his customers the best experiences. Congratulations the purchase of your CT4, enjoy! Thank you for choosing us to earn your business, and trust. Driven by You

Just so simple!

Just so simple! Only had to deal with my guy Nate, not a bunch of extra high pressure sales managers. Such a pleasurable car buying experience. I met one of the managers, Ali and he was a pleasure also. Didn’t come in to sell me anything, just to introduce himself. We chatted about business and the economy and he had some ideas for Nate on the warranties we were looking at. Matt the car Porter was able to give me a ride to drop off my rental. Matt was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Nate provided a great buying experience. He strives to always provide an honest, upfront and transparent experience. Congratulations on your purchase, enjoy! Thank you for choosing us to earn your business and trust.

Excellent customer service from talking to Laurie and

Excellent customer service from talking to Laurie and meeting Taylor but Nathan was just excellent! Very professional, very patient and tremendous in his delivery! Personable and would buy another car from him at Motor Werks Barrington. Kudos to all!!! P.s thanks for the free Starbucks coffee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that both Nathan and Taylor exceeded your expectations. They strive to always provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You

Would like to thank mr Nate Baginski for his help seeing

Would like to thank mr Nate Baginski for his help seeing me through my transaction with my motor Werks purchase, he was great in aiding my financing application so I could leave with my new vehicle thanks Nate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Nathan provided a great buying experience. He takes great pride in his customers and strives to provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You

Great group of people, works with you hassle free.

Great group of people, works with you hassle free. Quick and precise on paperwork and contacts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Jeff! He takes great pride in his customers and strives to always provide them with the best experiences. Enjoy your new vehicle. Thank you for choosing us to earn your business. Driven by You

Geoffrey was knowledgeable on the vehicle and

Geoffrey was knowledgeable on the vehicle and professional and accommodating in his business dealings with us. MotorWerks appears to be a top-notch dealership, focused on customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that you had a great buying experience working with Geoff. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You

We've worked with this dealership many times in the past

We've worked with this dealership many times in the past and have always received professional and great customer service especially Ken Betts and Taylor, the Inifiniti manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Ken provided a great buying experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your new vehicle! Thank you for choosing us to earn your business and trust. Driven by you

The dealership was grand & everyone was very friendly.

The dealership was grand & everyone was very friendly. Geoff is great at his job he is very knowledgeable & understanding. I was there for 4 hours but time flew. I had a great experience with the motorwerks team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Geoff provided a great buying experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your new vehicle! Thank you for choosing us to earn your business and trust. Driven by you

Excellent and friendly honest service.

Excellent and friendly honest service. Very happy client. Geoff makes car buying a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Geoff provided a great buying experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your new vehicle! Thank you for choosing us to earn your business and trust. Driven by you