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Motor Werks Infiniti

(698 reviews)
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (847) 416-2429 (847) 416-2429
Used (847) 416-2776 (847) 416-2776
Service (847) 416-2426 (847) 416-2426

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Infiniti from DealerRater.

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The entire purchase process was a pleasurable experience

The entire purchase process was a pleasurable experience which is not easy to say for a car dealership. I would recommend Motor Werks Infiniti to anyone looking to purchase or lease a Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Frank provided a great experience. He takes great pride in providing his customers with the best experiences. Enjoy your purchase! Thank you for choosing us to earn your business. Driven by you

Geoffrey was very knowledgeable and helpful from start to

Geoffrey was very knowledgeable and helpful from start to finish. He made the car buying process relatively painless and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled that Geoff provided a great buying experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your purchase. Thank you for choosing us to earn your business. Driven by You

Geoffrey is definitely a natural salesman.

Geoffrey is definitely a natural salesman.. very patient but thoughtful and proactive. Together with his team, they provide the best service experience. Will highly recommend Geoffrey and Ali his manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Geoff exceeded your expectations. He takes great pride in his customers and strives to provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

Geoff was awesome he was very helpful, had great follow

Geoff was awesome he was very helpful, had great follow up and not pushy. I would return and have him as my salesperson on any future purchases and I would refer him to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Geoff provided a great experience. He takes great pride in his customers and strives to provide the best experiences. Congratulations on your purchase. Thank you for choosing us to earn your business. Driven by You

The manager and Steve were great The dealership was

The manager and Steve were great The dealership was clean and.everyone was great Infinity cars are great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Steve provided a great experience. He takes great pride in his customers and strives to provide the best experiences. Congratulations on your purchase. Thank you for choosing us to earn your business. Driven by You

We had a great experience purchasing a QX50 Infiniti, as

We had a great experience purchasing a QX50 Infiniti, as well as trading in our previous two Infiniti vehicles. Stephen Mink gave us exceptional service in all aspects of that process. He also followed up with us after the purchase to ensure that we were satisfied and answer any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Stephen provided a great experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

I had an amazing experience buying a car off their lot.

I had an amazing experience buying a car off their lot. And Geoff was amazing at giving me knowledge on the vehicle and was accommodating on getting the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are thrilled that Geoff provided a great experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

After months of searching for a new car and many bad

After months of searching for a new car and many bad experiences I was about to give up on my search. Thankfully I met Ali and Steve from Motorwerks Infiniti. The level of communication, care and commitment to making sure I had the best experience prior, during and after my visit was astonishing. I truly am beyond grateful for my time with these gentlemen and the Motorwerks team. Steve - you're a class act and I'll definitely recommend that anyone looking for a new or used vehicle should come to you. Ali - you have a great team and thank you for staying late on day 1, had you not, I'd never have had this great experience. Truly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Steve and Ali exceeded your expectations. They take great pride in their customers and strive to always provide the best experiences. Congratulations on your purchase. Thank you for choosing us to earn your business and trust. Driven by You

Highly recommend Frank if you’re looking to buy a car.

Highly recommend Frank if you’re looking to buy a car. He is very knowledgeable, patient and not pushy. Great follow up both during the wait time for our vehicle as well as after the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are thrilled that Frank exceeded your expectations. He takes great pride in his customers and strive to always provide the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

Geoff was very helpful through an out of state

Geoff was very helpful through an out of state transaction both in relaying detailed information and answering any questions I’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled that Geoff exceeded your expectations and provided a great buying experience. He strives to provide the best customer experiences. Congratulations on your purchase! Thank you for choosing us to earn your business and trust. Driven by You