Reviews
Reasonable experience.
I despise the car buying experience at any dealer. But, the Kia dealership was to the point and helpful. I would recommend them to anyone.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ted, we cannot thank you enough for your wonderful review of Friendly Kia and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Quick and always friendly!
I am always greeted with a smile. Every time I come in for service it's quick, and the cost is always reasonable! Their great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words. Thank you for continually choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Our salesman, Greg Lapina, made car buying a very pleasant e
I can see why this dealership gets so many 5 star reviews, real easy to deal with and all advertised prices were met. Thanks to Greg Lapina for making the transaction real smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're excited to hear that Greg took care of you and that everything went very smoothly. We hope to see you again in the future. Warm regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
A friendly visit with Friendly Kia
Harry was assigned as our associate to handle our service matter, which was a recall, he has in and out in the time frame he estimated. Very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We really appreciate your business and are so happy that Harry could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
OUTSTANDING SERVICE
I was greeted immediately upon arrival for my scheduled service appointment. The Service Representative, I believe his name was Doug McArthur, discussed what I needed at this service interval. He kept me fully informed of the completion of each stage of the service and the approximate time remaining. OUTSTANDING Service Rep.! My vehicle was cleaner when I left than it was when I came in. I would recommend Friendly KIA Service Department for all vehicle service. I know that I’ll be back for the next one ...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Frenchy! It is great to hear about your recent service experience. I will certainly pass on your feedback to Doug as he will be happy to hear it! We look forward to working with you again in the future! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
I was a great experience.
From the time I got there to the time I left they took great care of me. I went to 6 different dealerships and they had fake deals. It was different at new port Richey Kia. They give you what they promise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Friendly Kia. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Great service
I live an hour away and but I don’t mind the travel because I know that my car will be in good hands. Everyone is very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Oil change a hesitation issue
I bought my car here and have brought my car here for 4 oil changes. When my car was brought to a different location I did not have the same issues. This time I dropped off Y car and advised willie that I needed an oil change and check the car for the hesitation I was having when it comes to a stop. The car is only 1 year old. No problem I was told have a seat we will be with you shortly. 1 hour later I went to the front to ask what the status of the car was I was advised by another gentleman that it was being washed. When it came back I asked about the hesitation and to my surprise nobody even checked it for that. I’m sorry it would be impossible to rate my experience a 5 when it went like a 2
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Wonderful!
Kia is a great place with great people! They were very nice and helpful! I got a great monthly payment and kia paid me great for my trade in!! JB was wonderful very knowledgeable salesman! Thank you kia!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review. You're always welcome and we look forward to seeing you next time. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Friendly Kia takes the stress out of buying a new vehicle
My wife was involved in a car accident coming home from work on a Friday. The insurance company totaled our Blazer so We went shopping for a replacement SUV or truck and started a deal at a different dealership. On the following Monday I took the day off work and went car shopping five minutes from my house I stopped in Friendly Kia parked my truck and the first gentleman I met was Darnell Washington, he smiled, introduced himself, shook my hand and asked how he could help me? I explained our predicament and he and i went inside to start the application process, then we went out and found a black 2018 Kia Soul .I liked the little SUV so we took it to show my wife at the house, she came out for a ride and said she liked it so Darnell and I went back to the dealership and we began the purchase order and I said I'm gonna take my daughter home just call me when y'all got it done. I got back into my truck and was backing out and Darnell runs up to me and says gimme a few minutes my GM has a lender for you can ya come back inside so we can get this deal done? Sure I said and a few hours later I drove it home. Buying a brand new vehicle is a process but the staff at friendly Kia made the whole ordeal a breeze. I highly recommend Darnell Washington as your sales specialist, Dianne in finance and Don Mullis Gen. Mngr. Friendly Kia where everyone is friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darnell assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611