Reviews
Had a great experience
Our salesman Otto was great. He gave us outstanding service & answered all our questions. We test drove 2 cars & Otto made sure I got the color I wanted. Thanks so much Otto. I highly recommend this dealership & Otto.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad we could take care of all of your sales needs! Thank you for giving this feedback; we will be sure to share it with Otto and the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Quick, easy and comfortable
It was my first service since buying the car and they took me through it seamlessly. I wasn't sure what to expect and they made it simple.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this excellent feedback about our service center, Scott. We appreciate your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
OIL CHANGE
They did the service I requested but missed the recall notice. I'll have to make another appointment. I was disappointed. I will set with Louis
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Friendly, patient and efficient made a Great experience.
Katherine Stahl was my first friendly introduction to the dealership. My Salesperson ( Peter Jozsa ) was not pushy, and had a lot of patience while I was making decisions. The Accounts team (Tony Delgado) was friendly, efficient, and explained pricing and options clearly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. Thank you for your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Tire warranty
I went in for tire warranty and they took care of it no worries, the Tampa store wanted me to buy a new tire I didn't like that 30000 miles plus I paid for the tire and rim extra warranty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this great review.. We're glad that Vince and the service team were able to take care of your tire warranty! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
No complaints!
Efficient, speedy and friendly sum it up. I work overnight and had a mechanical emergency on the way home at 7am.Took my car straight here and was greeted as soon as they opened. I went home and was texted almost immediately with updates. I sent back my thanks and slept all day while my car was fixed. Travis was very friendly and attentive. The cars been back to perfect ever since! Thanks to wichever mechanic worked on it for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
outstanding service
customer service was great... Bill Ely and Mandy Cohrs were both outstanding and extremely helpful. I will recommend friends when they ask my opinion. Thankyou for the help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Good and efficient
We took our car to change it's windshield, because we had a stone coming from the road and chipping it. When we arrived at the store the service was excellent. The person in charge help us right away and clear our doubts of inssurance covering our fix. They helped us with the call to the insurrance and got the details worked out so we would get the fix with no extra charge. They kept in contact with us for the date of the fix and even provided us with a loan car. There was a problem that the windshield wasn't the right one, but they mobilized fast and found the right one for us and communicated with us quickly. I would recommend their services to anyone who would need their help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Great experience again
I am a returning customer to friendly kia and Darnell is the best in sales he makes the car buying experience easy thank you again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful feedback, Sue! We're so glad you came back to see us for your new vehicle. It's fantastic to know that Darnell helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Loose
Guys at the dealership very friendly Greg was very friendly and knowledgeable and I love the SUV I would recommend it to my friends thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Greg was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611