Reviews
Great service and easy to work with.
Great service and easy to work with. I will for sure recommend to friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Courteous and professional attendance to my concerns.
Courteous and professional attendance to my concerns. Daniel was exceptional with keeping me informed and on time for next appt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager
Friendly informed me about the maintenance of my new car
Friendly informed me about the maintenance of my new car and future service that will be needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service.
Excellent service. Very fast and important service was completed. Thank you very much for the great communication as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Pedro Haro at Coastal Chevy was very attentive,
Pedro Haro at Coastal Chevy was very attentive, knowledgeable, and kind. He really listened to my needs and help me find a beautiful 2024 Equinox ev at a great price. 10/10 experience, no stress.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your brand-new Chevrolet Equinox and welcome to the Coastal Chevrolet family. We are happy to hear that Pedro provided a 10 out of 10 experience, if you should ever need anything please don't hesitate to reach out. Kind Regards, Elizabeth Reyes Customer Relations Manager
One of the best service I ever received!
One of the best service I ever received! They worked with me from the beginning with very kindly service and through the end! They even delivered even their after hours! I definitely highly recommend them! Super amazing! I been recommending it to others and just hands down best dealership ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing a comfortable and relaxing facility as well as friendly and professional service to our guests. Please come see us for any future needs. Until then, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Fantastic customer service!
Fantastic customer service! Car we chose was priced right and it was delivered to us - and we live three hours away from the dealership! I could not get the review to change from Cadillac. We purchased a Chevy Tahoe LY.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tami, thank you for such a positive review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
I received the car I’ve been looking for.
I received the car I’ve been looking for. Chris was great. Long wait times and seems unorganized.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Poor customer service skills, they only care about the
Poor customer service skills, they only care about the sale, not the customer satisfaction. I will not buy a car or truck from Coastal Chevrolet.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Ivan, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please email me directly at ereyes@cam-usa.com, I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager
If you want to have the worst car service experience
If you want to have the worst car service experience ever, this is the place! Service advisor hung up on my when I called at 2:30 to ask why my car was not only not ready by 2:00 when they had promised it would be, but they had not ever started working on it. When I called back I was put on hold for over 30 minutes, could not get anyone on the line to find out when I could get my car back since they were supposed to pick me up. I had to get a ride from a neighbor to get back to the dealership to get my car. Just terrible!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager