Audi Shawnee Mission

Go to Zee! He is awesome and makes the experience so easy and enjoyable. He is very thorough and went above and beyond to help.

Olivia was amazing, and honestly made this purchase extremely easy, she made herself available with my schedule, and kept me abreast on anything I needed to help make this comfortable. I highly recommend this dealership, but Olivia took the cake in terms of customer service, and personality!

Michelle Martinson is absolutely amazing and is a huge asset to your company. She always goes out of way to help the customers and it is her number one priority to ensure each customer has the best experience possible. She is so kind and makes you feel as if you have known her forever. I haven't always had the greatest experience with other dealerships service department, but trust Michelle so much. I know she has my best interest at heart. She is the best!!!

Beyond stellar service. Service Tech Chris Cevallos goes out of his way to hep make your experience as smooth as possible!

Michelle is my service advisor. She makes every visit easy. I appreciate that level of trust & competence.

Great from start to finish. Extremely accommodating and detail oriented.

Literally the best and easiest car buying experience I?ve had. Thank you so much for being honest and advertising the actual price of the car!! Everything was fast, easy and amazing! I live 600 miles away and will definitely check you out the next time I need a car. Thank you so much!!

Great service experience with easy scheduling and fantastic service advisor

Back in September my husband and I were looking at the possibility of trading in both of our cars to become a one-vehicle household. He already drives an A3 so we decided to look at a Q7. Granted we did not have an appointment, so it took a while for someone to speak with us and take a test drive. Totally fine, they have a beautiful show room, coffee and seating so we had no problem waiting. Once seen, we told the associate what we were looking for and he was able to bring out a beautiful Q7 that was previously a courtesy car that had checked all of our boxes. Where this whole experience goes south is, the way the associate spoke to us. One specific example was when he was describing the headlight technology. When I asked what the actual benefits were, his response was "Because it's cool as S***." He then proceeded to tell me how my current vehicle is terrible, people were trading it in left and right (they had one come in on trade on their lot) after I had stated that I had loved it and both my husband and I had said that I would take some convincing to give it up. Overall, he was just very brash and rude, he gave very vague answers to all of our questions and left a terrible impression.

Appreciate the staff going above and beyond to ensure safety, helpfulness and a big surprise!