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Audi Shawnee Mission

(125 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:15pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–6:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (913) 348-6573 (913) 348-6573
Used (913) 348-6240 (913) 348-6240
Service (913) 348-6527 (913) 348-6527

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Shawnee Mission from DealerRater.

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Olivia was the associate who took care of the bulk of my...

Olivia was the associate who took care of the bulk of my purchase experience at Audi Shawnee Mission. She showed me everything about the car I needed to know before the test drive and when we went to crunch the numbers she made the experience as easy as possible. She communicated everything clearly and just made the experience very pleasant overall. I was appreciative of this because I previously had a negative experience with the service center on my previous Audi. Olivia's warm personality, clear communication, and presentation helped ease some of my concerns about the dealership in general and I even purchased a service contract. Nathan's also top notch. He made the F&I discussion smooth, easy, and gave me what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Randy was AMAZING. He was a pleasure to work with - made...

Randy was AMAZING. He was a pleasure to work with - made my trade in and used car purchase easy and enjoyable - definitely would work with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. Thank you, and have a fantastic day!

My Service Consultant Michelle Martinson is a rock star....

My Service Consultant Michelle Martinson is a rock star. Always a pleasure visiting this dealership. My schedule is difficult and their efficiency is absolutely appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Veronica, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Shawnee Mission! We are always more than happy to assist you if anything else comes up. Take care!

Exceptional as alwYs

Audi Shawnee Mission never disappoints whether it is buying or service. Lauren was amazing with the buying process. Michelle has always offered exceptional, white glove service when I bring my car in for maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your kind review; we are happy to pass along your comments to Lauren and Michelle here at Audi Shawnee Mission! We look forward to your next visit! Take care!

Audi Shawnee Mission - Excellent!!

I was shopping for a car for my daughter. We saw a used car online at your dealership and connected with Randy Blum in sales. He was terrific. He was professional, collegial, knowledgeable and made us feel most welcomed, despite being a used car buyer for a non-Audi vehicle. Randy?s responsiveness, attention to our needs and concerns and patience as we worked through financing were services I thought would only be for new Audi buyers! I know where I will look first when I am looking for my next car! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Marty, thank you for your kind review; we are happy to pass along your comments to Randy here at Audi Shawnee Mission! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Excellent service! My car was properly serviced and I...

Excellent service! My car was properly serviced and I was given an outstanding car to drive while I waited several days for my vehicle to be repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

Great buying experience

A first class dealership. Nathan Tague was outstanding to work with, he and the team at Audi Shawnee Mission have streamlined the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. We hope to see you soon!

Great Experience

Michelle was fantastic. She took the time to get to know me and my vehicle. Offered to arrange a ride for me if I needed it. She was upfront about what my vehicle needed. She was very kind and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Maddie, thank you for your kind review; we are happy to pass along your comments to Michelle here at Audi Shawnee Mission! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service

Ryan Moore found the car I wanted and streamlined the purchase process. Michele in the service department was very accommodating and helpful. The whole dealership was friendly, helpful and genuine. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. We are always more than happy to assist you if anything else comes up. Take care!

cscholler1802@gmail.com

Communication was great, informative and customer sensitive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Carson, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Audi Shawnee Mission.