Reviews
Olivia was the associate who took care of the bulk of my...
Olivia was the associate who took care of the bulk of my purchase experience at Audi Shawnee Mission. She showed me everything about the car I needed to know before the test drive and when we went to crunch the numbers she made the experience as easy as possible. She communicated everything clearly and just made the experience very pleasant overall. I was appreciative of this because I previously had a negative experience with the service center on my previous Audi. Olivia's warm personality, clear communication, and presentation helped ease some of my concerns about the dealership in general and I even purchased a service contract. Nathan's also top notch. He made the F&I discussion smooth, easy, and gave me what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Randy was AMAZING. He was a pleasure to work with - made...
Randy was AMAZING. He was a pleasure to work with - made my trade in and used car purchase easy and enjoyable - definitely would work with him again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. Thank you, and have a fantastic day!
My Service Consultant Michelle Martinson is a rock star....
My Service Consultant Michelle Martinson is a rock star. Always a pleasure visiting this dealership. My schedule is difficult and their efficiency is absolutely appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Veronica, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Shawnee Mission! We are always more than happy to assist you if anything else comes up. Take care!
Exceptional as alwYs
Audi Shawnee Mission never disappoints whether it is buying or service. Lauren was amazing with the buying process. Michelle has always offered exceptional, white glove service when I bring my car in for maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, thank you for your kind review; we are happy to pass along your comments to Lauren and Michelle here at Audi Shawnee Mission! We look forward to your next visit! Take care!
Audi Shawnee Mission - Excellent!!
I was shopping for a car for my daughter. We saw a used car online at your dealership and connected with Randy Blum in sales. He was terrific. He was professional, collegial, knowledgeable and made us feel most welcomed, despite being a used car buyer for a non-Audi vehicle. Randy?s responsiveness, attention to our needs and concerns and patience as we worked through financing were services I thought would only be for new Audi buyers! I know where I will look first when I am looking for my next car! Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marty, thank you for your kind review; we are happy to pass along your comments to Randy here at Audi Shawnee Mission! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent service! My car was properly serviced and I...
Excellent service! My car was properly serviced and I was given an outstanding car to drive while I waited several days for my vehicle to be repaired.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
Great buying experience
A first class dealership. Nathan Tague was outstanding to work with, he and the team at Audi Shawnee Mission have streamlined the car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. We hope to see you soon!
Great Experience
Michelle was fantastic. She took the time to get to know me and my vehicle. Offered to arrange a ride for me if I needed it. She was upfront about what my vehicle needed. She was very kind and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Maddie, thank you for your kind review; we are happy to pass along your comments to Michelle here at Audi Shawnee Mission! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Ryan Moore found the car I wanted and streamlined the purchase process. Michele in the service department was very accommodating and helpful. The whole dealership was friendly, helpful and genuine. I'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. We are always more than happy to assist you if anything else comes up. Take care!
cscholler1802@gmail.com
Communication was great, informative and customer sensitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Carson, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Audi Shawnee Mission.