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Biggers Mitsubishi

(1,173 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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very accommodating, will always take me if I need an

very accommodating, will always take me if I need an emergency repair. I Have been using this service center for 30 years and would not want to go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing place to go not only to purchase a car but the

Amazing place to go not only to purchase a car but the maintenance side is fantastic. I've gotten my last 4 cars here and won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I liked this dealership a lot.

I liked this dealership a lot. They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver side door. They did not admit to causing this scratch but they nevertheless did try to resolve it. After 2 days (they provided a loaner) they returned the car to me but with a fairly poor result. They sent the car out to have this repair done and when it was returned the manager was heard to say "I could have done that!". The scratch is still visible. I accepted it in the end because the car is not perfect in other ways, but based on this experience I won't return. Even though they tried to correct their mistake, the correction was insufficient. I choose to get dealer service to prevent these kinds of shenanigans. So I was disappointed in the overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, Thank you for brining this matter to our attention. I will reach out to you shortly to have this resolved to your satisfaction. Thanks, Keith

Excellent service by managers and mechanics very

Excellent service by managers and mechanics very professional and courteous the did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent job done by manager and mechanics very

Excellent job done by manager and mechanics very knowledgeable,courteous and helpful in everything they did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Leo, It is always a pleasure to see you! Have a great week! Go Bears!

Great service and explains well what work needs to be

Great service and explains well what work needs to be done for SUV on 24 inspection report.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! It is truly an honor to take care of you.

Im really satisfied with your service at Mitsubishi it’s

Im really satisfied with your service at Mitsubishi it’s always great and everyone is so friendly thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was treated with a smile and a friendly.

I was treated with a smile and a friendly. How can I help you the service department excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Bill. It is a pleasure to take care of AWESOME customers like you!

Consumer response

👍

Super super super super super super Honest honest honest

Super super super super super super Honest honest honest honest Polite polite polite polite polite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the kind words!

Pleasant experience going through this transition with

Pleasant experience going through this transition with Tyler. I would most definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.