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Biggers Mitsubishi

(1,196 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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Very fast and efficient.

Very fast and efficient. Polite and courteous. Waiting area clean even with construction. Doesn’t try to talk you into service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best people and very professional , the knowledge and the

Best people and very professional , the knowledge and the good service . Fast service and a very clean place .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike your attention to detail is very much

Mike your attention to detail is very much appreciated, Visual inspection from the client prospective view is what makes it more trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people, very knowlegely.

Great people, very knowlegely. My purchase was nice and easy. From the moment I got there, the whole expirience was amaizing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All people at Biggest are wonderful to deal with I highly

All people at Biggest are wonderful to deal with I highly recommend getting a car at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could rate higher then a 10 I would definitely give

If I could rate higher then a 10 I would definitely give them much more. I have 94,000 miles on my vehicle and I still get top rate service from Biggers Mitsubishi in Elgin Illinois. I have purchased 5 Mitsubishi’s and the biggest reason why I keep buying Mitsubishi’s is because of the service I get. This service department goes the extra mile to assure my happiness. I moved to Ocala Florida and I drive up to Illinois to visit my children. I bring the car in to get a good inspection to make sure my car is in good shape for the long trip. When I brought the car in they gave me a loaner so I wouldn’t have to sit and wait. They text me when they found some issues and get permission to move forward in the repairs which were completed by the end odf the day. They called me and said the car was ready. I was out with the family and asked if would be ok if I could bring the loaner back the next morning. They said no problem come when you can. Now that’s what I mean by going the extra mile. That to me makes my decision to buy another Mitsubishi. Special thanks to Keith who is in my opinion the best. Also a big thank you to Mike, Jose and Jeff. You guys are the best and in my opinion what makes Mitsubishi. Lou Farinella

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Lou! We think you are the best as well! Always a pleasure to see you. Keith

Had a great experience here.

Had a great experience here. Usually shopping for a new vehicle is very stressful but Westin did a great job answering questions and addressing any concerns I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I travel over an hour to get there because Keith and his

I travel over an hour to get there because Keith and his team our professional and very trustworthy. Always on top of keeping my car running its best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly staff, honest,no hassle they do whatever is

Very friendly staff, honest,no hassle they do whatever is on their hands to help you get the car of your dreams

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always attentive, always trustworthy, always pleasant.

Always attentive, always trustworthy, always pleasant. I have been dealing with this dealer for 6 years and the treatment they provide is always special.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.