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Biggers Mitsubishi

(1,218 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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Always prompt and courteous service is performed at

Always prompt and courteous service is performed at Biggers Mitsubishi. I feel confident that the maintenance work I have done here is right with no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Biggers Mitsubishi in Elgin is the best!

Biggers Mitsubishi in Elgin is the best!! They go over & beyond to help you each & every time!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They were all very courteous and let us take the time we

They were all very courteous and let us take the time we needed to make sure it was the right choice for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always had great service at Biggers.

I have always had great service at Biggers. Every employee has been attentive, friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Working with David Payne was great!

Working with David Payne was great! He explained everything we needed to know about the car we purchased and wasn't pushy! He even did a follow-up after our purchase to see how the car was. Thank you for your help, Dave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Complimentary check on car was appreciated.

Complimentary check on car was appreciated. All service was explained and service was provided quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’m really satisfied from David help to buy my new car.

I’m really satisfied from David help to buy my new car. Definitely recommend him to anyone who wanna buy new car. Really helpful and i appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were able to fix the issue that I came with plus

They were able to fix the issue that I came with plus other things that needed for maintenance of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Second new Outlander Sport from Biggers Mitsubishi.

Second new Outlander Sport from Biggers Mitsubishi. David Payne is very knowledgeable and patiently answered all of my questions. He was very helpful and was a pleasure to work with. Finance and Service Departments are always efficient and professional. I would recommend Biggers Auto Group to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very transparent and quick.

Very transparent and quick. They were straightforward and not too pushy in finance while providing options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.