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Biggers Mitsubishi

(1,196 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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Always in a rush but never seem to fix anything My

Always in a rush but never seem to fix anything My timing belt has been making a noise and I've gotten it replaced before under warranty but this time was getting charged $180+ because my warranty doesn't cover it So what does it cover since I've gotten that issue fixed before in my 2020 Mitsubishi mirage g4

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for letting us know about your warranty situation. I will contact you privately so that we can address this for you. Thanks Keith

We always use Biggers Mitsibishi for our cars.

We always use Biggers Mitsibishi for our cars. Service dept is outstanding. They go above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Laura! You are the best!

Keith Becker and his service team are amazing.

Keith Becker and his service team are amazing. I trust them with my car care. Clean waiting room and much needed coffee. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Cathy! You are the best!

There is no other place I would go to have my vehicles

There is no other place I would go to have my vehicles serviced. Mike, Jose, the entire Mitsubishi team & receptionists are 6 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It is very fun......with awesome customers like you!

Fast, reliable, friendly!

Fast, reliable, friendly! What more could you ask for. I hope I don’t have to see you soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service good personal nice and clean good work they

Good service good personal nice and clean good work they explain to you the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! It is always a pleasure to see you!

Great service and great staff.

Great service and great staff. Minimum waiting time. Thank you . Will be back for next service on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our service department. It is an honor! Thank you.

Got an appointment on timely basis but service was slow.

Got an appointment on timely basis but service was slow. Didn't wash vehicle and didn't reset service reminder in car. This is second time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am very sorry about the wash and reminder. Please ask for me on your next visit and I will personally take care of the entire service visit. We will also give the vehicle a complimentary showroom polish application after the service. Thank you for letting us know, we will be checking our process at the next weekly meeting. Thanks again for your business! Keith Becker

The staff were extremely helpful and patient with my

The staff were extremely helpful and patient with my questions. Several service members assisted me and I loved the car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place great people to deal with Salesman explained

Great place great people to deal with Salesman explained everything perfect I will always deal with bigger from now in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Welcome to the Biggers Family! Enjoy your new Vehicle.