Reviews
Into service a m hours.
Into service a m hours. Service writer very friendly, received shuttle back home, called when ready for pickup. Great customer service, very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're glad to hear our team at Swickard Chevrolet Thousand Oaks provided great customer service and made the process smooth for you. We appreciate your support!
PJ, Rob and Nick are the best!
PJ, Rob and Nick are the best! We have bought 3 cars from them and they have made the buying process so easy. They are very professional and knowledgeable. PJ is easy to talk to and not pushy at all. He follows up with you after buying. We will definitely buy from Swickard again. Rob, Nick and PJ are truly an asset to this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tyler was amazing!
Tyler was amazing! Very helpful & super kind. Made the car buying experience perfect! Thank you, Tyler! You’re truly the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris did an excellent job with a very difficult problem
Chris did an excellent job with a very difficult problem with my Colorado.I took working with Chevrolet Technical Services to help diagnosis the problem.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
David, we're glad to know Chris and our team at Swickard Chevrolet Thousand Oaks were able to help with your Colorado's issue. We appreciate the feedback!
Was able to adjust to my schedule and adjust my
Was able to adjust to my schedule and adjust my appointment as needed. Prompt service. Very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hillary, thank you for this great review of Swickard Chevrolet Thousand Oaks! Have a lovely day!
Chris was fantastic, very knowledgeable and got me out in
Chris was fantastic, very knowledgeable and got me out in a timely manner. Good crew over there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Chris and Swickard Chevrolet Thousand Oaks this awesome review, thank you!
Fast and friendly service from Debbie Seeger.
Fast and friendly service from Debbie Seeger. She scheduled me when it was convenient for me, performed my service quickly and efficiently and my car was done within 2 hours. She did the work as I instructed and she was super nice! Thanks Debbie!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Krista, it's great to know that Debbie provided you with such efficient and friendly service at Swickard Chevrolet Thousand Oaks. We appreciate your feedback!
Awesome customer service!
Awesome customer service! Best dealer in Ventura County. Fixed my Transmission after Simi Chevrolet did nothing!. This is the dealer to go to in Ventura County. They did a great job keeping me informed on the status of my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with our team at Swickard Chevrolet Thousand Oaks! We always aim to provide top-notch service and keep our customers updated. Thanks for choosing us, we appreciate your support!
Brought in my Tahoe for service.
Brought in my Tahoe for service. Rear differential was making noise... Took over a month to get it. GM was behind and it affected us here.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Alex, we apologize for the delay in getting your vehicle serviced. We understand how frustrating that can be and appreciate your patience during this time. Thanks for choosing Swickard Chevrolet Thousand Oaks and if there is anything else we can do for you, please reach out. Take care, Leadership Team - customerexperience@swickard.com
Tried to order a corvette with them but the experience
Tried to order a corvette with them but the experience was a nightmare. No confirmation, no timeline, and as someone else noted the manager Ruben will not return your calls, period. Stay away!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Awful experience! Am considering Canceling my order.