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AutoNation Subaru Carlsbad

(5,207 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (866) 662-8042 (866) 662-8042
Used (866) 667-3607 (866) 667-3607
Service (866) 663-5061 (866) 663-5061

Reviews

(5,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Carlsbad from DealerRater.

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No pressure, no hassle, courteous, responsive, quick to...

No pressure, no hassle, courteous, responsive, quick to answer questions, very clean environment, adhered to state regulations in regard to the coronavirus, George did an outstanding outstanding job representing not only the perspective buyer but Bob Baker give them a five star and I would recommended George and Bob Baker Subaru To anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending George at Bob Baker Subaru! We're so happy to earn your high stars! See you next time!

I had a great experience there. Kelly helped me and she...

I had a great experience there. Kelly helped me and she was very thorough and knowledgeable and not at all pushy which was perfect! I would definitely recommend her to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about your experience with Kelly! Your business is greatly appreciated by all of us here at Bob Baker Volkswagen Subaru and we look forward to your next visit with us!

He did a great job getting my car serviced quickly! I...

He did a great job getting my car serviced quickly! I dropped off the car and worked from the dealership - it was easy! Julian did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Julian will appreciate your shout-out! See you next time at Bob Baker Subaru

Zach always takes very good care of me & my vehicle ....

Zach always takes very good care of me & my vehicle . He’s very friendly & concerned about meeting whatever needs I have . I will always use Bob Baker Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bob Baker Volkswagen Subaru! We're so happy to hear that Zach provided you with excellent care! We look forward to seeing you at your next service appointment!

Bill Toolen was 5 Star excellent! He was cordial and...

Bill Toolen was 5 Star excellent! He was cordial and friendly and efficient. One of our best car salesman experience. He is a professional salesperson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for taking the time to leave Bob Baker Volkswagen Subaru a five-star review - we hope to see you next time!

Kelley was great! She made the whole process of test...

Kelley was great! She made the whole process of test driving & buying my new Tiguan very easy & non-stressful. I would definitely recommend Kelley & Bob Baker Volkswagen to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review, and congratulations on your new Tiguan! We're glad Kelly provided you with a smooth and stress-free experience and we hope to work with you again in the future. Take care!

Service was great but the cost seemed high compared to...

Service was great but the cost seemed high compared to identical service on my husband's Infinity at a local auto service (Furgursens auto repair)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback. Please reach out if you have any further concerns about your recent appointment.

Super helpful and easy to get my first car!! Worked with...

Super helpful and easy to get my first car!! Worked with Jason and really appreciated the help!!! Thank you all again so much! Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review and congratulations on your first car! We're delighted to hear that Jason and the team made the experience a smooth one for you, and we hope to work with you again in the future. Enjoy your new car and please don't hesitate to reach out if there's anything else we can assist you with! - The Bob Baker Volkswagen Subaru Team

Yuri and the the Bob Baker team made the purchase process...

Yuri and the the Bob Baker team made the purchase process a good experience. I will recommend Bob Baker VW Subaru to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We're glad to hear you had a great experience with our team and hope to see you next time here at Bob Baker Volkswagen Subaru!

Awesome! They fit me in and took care of my issue within...

Awesome! They fit me in and took care of my issue within 2hours. Thank you! Apparently this review needs to be 25 words to suffice. I don’t remember my service person but it’s making me choose one...none of the pics look like the guy who helped me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Casey, thank you for your business! We look forward to seeing you next time at Bob Baker Subaru!