AutoNation Subaru Carlsbad

Very nice experience, I would definitely recommend this dealership’s to my friends and family

Excellent purchasing experience. Our personal 3rd Subaru. First electric. So far, loving it!! Drives like a dream and no worries about future gas prices.

I had a great experience with every representative at the dealership at every step from sales to finance. I got helped by Brandon who was the Costco rep.

The high safety and comfort ratings for the 2025 Forester brought me in and the fabulous ride sold me on the car. George and Matt worked hard to get me the scarce Premium Hybrid in white, keeping me informed of their search efforts. Early one morning I received a text that one had just become available and I was on my way! I love the car.

I never gave permission to be included on this solicitation list. I’ve repeatedly asked to be removed from this email solicitation list, and haven’t been. I will keep giving 1 star ratings as long as I’m solicited.

Norma was very helpful and professional. She kept me informed and the mechanics completed the work in a timely manner I have nothing more to add

I had a great experience getting my Subaru Forrester serviced. My advisor (Norma) was very friendly - explained everything very well and made sure I was on board with the service to be provided. While I intended to wait during the service, Norma advised that they would provide a loaner car for me because the planned services would take longer than I anticipated. After the technician had reviewed my vehicle additional areas of concern were identified that needed attention. Norma contacted me and sent a summary of the additional service necessary and got my approval to proceed. I will continue to take my Subaru to this dealer for future services.

Our experience with Subaru Carlsbad has been absolutely wonderful! From working with Ricky Sentina in Sales to our Love Encore visit with Manny Morataya, everything has been top notch! Manny took the time to walk us through all the features and functions of my Subaru Outback Wilderness?s - and there?s a lot to learn! He was patient, very knowledgeable, and made sure we felt confident with the vehicle. The entire Subaru Carlsbad team has been fantastic, and we highly recommend them if you are in the market for a new car.P.S. I absolutely love my Subaru Outback Wilderness! Mike & Emily

This was the first service for my new Subaru Crosstrek. Everyone was pleasant to work with. The car was ready on time as promised. I will continue to come to Carlsbad even though I live in San Diego

I had a 9:00 am appointment. after waiting 20 minutes to even check my car in , I notified the technician, Tyler, that I had a non-negotiable meeting at 11:00 am. I could have dropped my car off then, but he assured me, the 6000 mile service would only take one hour. I waited in the waiting room for over an hour, then went to double check my car was at least almost done. My car had not even been looked at, in 2 hours. I had to leave immediately to make my meeting, and now I need to reschedule service. would it have been so hard to communicate that you were running two hours behind? I have no problem dropping my car off, or waiting for it in person. However, I need a clear timeline. It's an oil change, for god's sake. Tyler could have texted me at any time, or walked into the waiting room and given me a head's up. I could have left my car and made other arrangements. Such, awful, xxxxty, service. If the service was not already prepaid when I bought the car, I would never be back. after my "free" service is over, I will never spend another dime at your shop.