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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Awesome experience

My experience with my sales representative was awesome. They really took the time to figure out what we wanted and worked with us for payments. Super satisfied with the dealer and all it's employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased Car

Bill is a great sales person. Very knowledgeable and helpful. He provided a great deal of useful information. I would highly recommend Bill to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience! Ask for Yusof!

My experience with Bob Baker Carlsbad was awesome! Yusof, is by far the best salesman I have encountered. He was very friendly and honest. We were very happy with our trade-in and he gave us a great deal on our 2017 Grand Cherokee. Don't think twice about asking for Yusof, you won't be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy with my fiat

My husband and I have bought many cars in the last 20 years and buying from Yusof from Bob Baker fiat was definitely one of the easier transactions. He knew what we wanted and we were able to negotiate a good price for our trade-in and a good price for our new car. We highly recommending contacting yusof for your next car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill Korbin

Bill Korbin is a wonderful salesperson. Knowledgeable and easy to work with. Please ask for him when your ready to buy a Jeep Baker Jeep is a great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Family friendly and great deal every time!!

Ask for Jonas he's very friendly informative and great to work work! No pressure from him he just helps you find the right fit for your family and the dealership as a whole always strives to give you an amazing price and affordable quality car! We're on our second purchase with him and will be back for more!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent sales service!

Bill Korbin gave me an excellent service and extremely fast approval for the best vehicle possible. His knowledge helped me get the deal done in no time. I'm extremely satisfied with my experience at Bob Baker!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

not customer centric and sleezy feel

Phoned an hour before I arrived to talk through cars in stock I would be interested in and said I would head over. "Great ask for me when you get here". Show up and sales person Leah has no clue where cars are on lot we'd discussed. Not even sure if they have one of the vehicles I'd like to see. 10 minutes of waiting around, "the car is actually on another lot". When I pointed out that I'd phoned in advance: "you didn't say specifically you wanted to see that exact car". I explained I didn't understand why she wouldn't have got the cars around we'd discussed and make the effort to understand where they were (fiat 500e-used - of which they had only 3)- the response I got was "I tried as hard as I can". Generally the dealership is pretty run down and has a bit of a sleezy feel. Would have overlooked with great service. Decided to go to car max and could not have had a more contrasting experience. I tried to phone and provide feedback to a manager about my experience but after 9 mins on hold decided not to bother. Maybe it was because my number showed up. Really think there are many many better options than this place to buy a car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 Dodge Ram 2500

My experience at Bob Baker Dodge was AAA+ my salesman Jonas was a true professional he answered every question I had superbly, never pressured me, an I felt he helped me get the best deal available. If you are are looking for a Dodge you can't go wrong with Jonas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

sold the car out from under us

We had a deal to buy a used 2012 Jeep with Sam on Wednesday. Had an appointment today, Friday, at 10am. Took the morning off work to go sign papers and pick it up. We get there and they've sold the car to someone else. Not even an apology, just excuses. Lovely.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.