Skip to main content

AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

Want to share your experience with this dealership?

Write a review

Best car buying experience I've ever had

From start to finish when I spoke with my sales associate Leah, she answered all my questions quickly and accurately and even sent me specific photos of the vehicle I requested. I couldn't beat the price or the service. I drve over 80 miles and it was well worth it. No funny business, just a pleasant straight forward buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They really mean it when they say it's nice to be nice!

I had such a great experience with Bob Baker! Yusof and Fred took such great car of me. They were honest and upfront during the whole experience and that's hard to come by. I will go back and see them again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Great salesmanship! Professional, funny, and polite! Thank you Bob Korbin for your patience! Now i have my jeep! Will recommend you guys! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying must!

We bought a Fiat last night from this dealership, I would highly recommend purchasing a vehicle from this dealership. Everyone is so friendly and if you want to have a GREAT experience I would work with Leah B. She is friendly, and works hard to pit you in a vehicle for the price range you want and one that fits your needs. Leah B. Provided us by far the best car buying experience ever and this is not our first time. Unlike many other sales people she was not pushy, and actually cared about our needs. It wasn't just about making a sale, and that is something I think we can all appreciate. Thanks Leah B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience...great service!

Great experience...great service. Yusuf Mazada went above and beyond making sure all our needs were met with our vehicle purchase. He was frreindly, personable non-pressuring..a real pleasure to work with. He spent 15 min looking for a misplaced key just so we could see another vehicle we inquired about...what service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A pleasent jeep buying experience

Yusof Miazada made my first time buying experience very smooth. I am excited to be part of the jeep family, thanks to Yusof for making it happen with his patience and kknowledge-ability. I rate his service 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rude employees, no customer service after sale!

start by saying... Abdul was great when he was showing me jeeps for sale. I purchased a little later in the day so it was getting late by the time I was finished. Service dept brought up my jeep after washing. I was about to do walk around when Abdul found a small chip of paint under passenger back door. Car was also not washed all the way and still dripping. Abdul said this was unexceptable (detail) and that I should come back another time and he would fix the chip and have the service dept detail it properly and refill my gas. After many emails back and forth, I went in on my own and everyone I came in contact with was rude. From the big guy that sits up in the window booth in middle of sales floor (sales mgr?) to the kid( Mario) that took 35 mins to go get gas, to the service dept when I inquired about remounting tires so writing was on inside. Just got the run around!! I have never encountered such rude employees! Where is the customer service? All they want is a sale ... not good practice Bob Baker!!! The minute you drive off consider yourself on your own.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Yusof was very friendly and helpful on finding us our perfect car. We left the dealer driving our new Grand Cherokee after a short negotiation. Very happy with our deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good people

Just picked up the second vehicle purchased through them. Great staff, thorough, no pressure, and fair pricing. Leah Balcourt is an excellent sales rep, and I had a positive experience throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

purchacing a new pacifica

A good group of people to work with. There was no pressure. They answered all of my questions. It was a very good vehicle purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.