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AutoNation CDJR Carlsbad

(800 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Dealership it's always very clean and the service agent

Dealership it's always very clean and the service agent was very friendly and answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Maria, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

Miguel, Conner and Marilee understood our concerns with

Miguel, Conner and Marilee understood our concerns with our 2024 Jeep Grand L Summit. Marilee was able to help us in getting the appointment as well as following up with parts for our tires. Once we dropped off the car They were able to get us in the shop and worked on, completing the work in 2 days. Conner kept in communication with me via text throughout the process. Miguel is the reason we purchased my wife's jeep and I drive an hour passing 2 other dealership to come service here in Carlsbad. This team sets the standard for customer service especially when working with a difficult product. Thank you for the professionalism and a Huge thank you for employing quality people like Miguel and his team. This is the word of mouth you just can't buy, these 3 individuals make or break one service experience! Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Don, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ryan did a great job!

Ryan did a great job! He understood what I was looking for and went out of his way to find the right car. Ryan and Jeff were able to work with me on getting the sale done. After, Ryan made sure to follow up and make sure my questions were answered. Anthony also helped out on a couple of items as well. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jon, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jeff annd Antonio are absolutely amazing.

Jeff annd Antonio are absolutely amazing. They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable and professional. I couldn’t have asked for better and am extremely blessed to have met them. Thank y'all so much for looking out for me and finding me the truck that Ive always wanted. Beyond blessed. Thank you -Johnson, JC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Danny was very helpful I did not have to wait long time

Danny was very helpful I did not have to wait long time for service the technician answered all my questions thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Danny and John are great!

Danny and John are great! I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my differential problem. Danny was super helpful and communicative as the service advisor and John was very knowledgeable and helpful as the technician mechanic. I drive a 2019 Ram 1500 Limited 5.7 Hemi with the 3.92 Axle (Standard) Ratio, and I'll definitely be bringing my truck back to them for any future issues. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi James, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Very good service facility.

Very good service facility. Knowledgeable of my needs and work and Kept me informed well. Work was done in the time they said. Will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

The agent that help me to buy my jeep he was great very

The agent that help me to buy my jeep he was great very professional and patient. He help me with all of my questions. Buying my first car the experience was great. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sara was amazing - she took great care of me and was in

Sara was amazing - she took great care of me and was in constant communication about my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Sara here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! If you ever need help, just give us a call. Happy motoring!

Great sales experience, I bought here twice mainly

Great sales experience, I bought here twice mainly because the no pressure. My salesman Ronny was awesome, this is the second time I have purchased with him. The finance department was slow, other than that great place to make a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!