Reviews
Dealership it's always very clean and the service agent
Dealership it's always very clean and the service agent was very friendly and answered all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Maria, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Miguel, Conner and Marilee understood our concerns with
Miguel, Conner and Marilee understood our concerns with our 2024 Jeep Grand L Summit. Marilee was able to help us in getting the appointment as well as following up with parts for our tires. Once we dropped off the car They were able to get us in the shop and worked on, completing the work in 2 days. Conner kept in communication with me via text throughout the process. Miguel is the reason we purchased my wife's jeep and I drive an hour passing 2 other dealership to come service here in Carlsbad. This team sets the standard for customer service especially when working with a difficult product. Thank you for the professionalism and a Huge thank you for employing quality people like Miguel and his team. This is the word of mouth you just can't buy, these 3 individuals make or break one service experience! Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Don, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ryan did a great job!
Ryan did a great job! He understood what I was looking for and went out of his way to find the right car. Ryan and Jeff were able to work with me on getting the sale done. After, Ryan made sure to follow up and make sure my questions were answered. Anthony also helped out on a couple of items as well. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jon, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Jeff annd Antonio are absolutely amazing.
Jeff annd Antonio are absolutely amazing. They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable and professional. I couldn’t have asked for better and am extremely blessed to have met them. Thank y'all so much for looking out for me and finding me the truck that Ive always wanted. Beyond blessed. Thank you -Johnson, JC
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Danny was very helpful I did not have to wait long time
Danny was very helpful I did not have to wait long time for service the technician answered all my questions thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Danny and John are great!
Danny and John are great! I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my differential problem. Danny was super helpful and communicative as the service advisor and John was very knowledgeable and helpful as the technician mechanic. I drive a 2019 Ram 1500 Limited 5.7 Hemi with the 3.92 Axle (Standard) Ratio, and I'll definitely be bringing my truck back to them for any future issues. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Very good service facility.
Very good service facility. Knowledgeable of my needs and work and Kept me informed well. Work was done in the time they said. Will use them again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
The agent that help me to buy my jeep he was great very
The agent that help me to buy my jeep he was great very professional and patient. He help me with all of my questions. Buying my first car the experience was great. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sara was amazing - she took great care of me and was in
Sara was amazing - she took great care of me and was in constant communication about my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Sara here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! If you ever need help, just give us a call. Happy motoring!
Great sales experience, I bought here twice mainly
Great sales experience, I bought here twice mainly because the no pressure. My salesman Ronny was awesome, this is the second time I have purchased with him. The finance department was slow, other than that great place to make a deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
