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AutoNation CDJR Carlsbad

(779 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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I service writer Sarah was excellent and very helpful.

I service writer Sarah was excellent and very helpful. They resolve the issue and I'm very happy with the work done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great Service, quick and easy, super helpful and

Great Service, quick and easy, super helpful and informative. Great experience overall at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Isaac, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dealer response

Hi Isaac, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

E m o g s a o b f l r s w y I b

E m o g s a o b f l r s w y I b

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Dealer response

Hi, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

I was pleased at the very beginning at how the person

I was pleased at the very beginning at how the person promptly helped me get service scheduled. From there my service manager did a great job with a tricky problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

They were busy, but they still got to me quickly!

They were busy, but they still got to me quickly! Sarah in service even checked to see how long our jeep was going to be and they were finished 15 minutes early!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

The Oceanside truck service had one person at the front

The Oceanside truck service had one person at the front desk., Danny. He was nice and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi John, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi John, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

I would like to say that Rob Helms is an exceptional

I would like to say that Rob Helms is an exceptional service advisor. He clearly cares about customers and is very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! We hope you have a great day!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad! We hope you have a great day!

Great service, this is a great organization you should

Great service, this is a great organization you should take your truck there or whatever RAM or Dodge you own because you won't find better service anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Connor was attentive and friendly and made the dealership

Connor was attentive and friendly and made the dealership experience Pleasant and I really don't know what else to say to get to 15 words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service, Danny was quick, efficient and

Excellent service, Danny was quick, efficient and friendly. The customer seating area was clean and well stocked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.