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Acura of Austin North

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always GREAT service

We bought four of our past five cars from David McDavid. One of the main reasons is our service team lead by Luis. He's always pleasant, professional and honestly our trusted adviser. We never feel like we get the run around, they are always done when they say they will be and the work is always solid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Been going there for years. Outstanding.

The service lounge may not resemble the lobby of a Four Seasons, but it's comfortable enough. What counts is the courteous, competent treatment you receive and the excellent service. Prompt, reasonably priced, efficient. My MDX is the best car I've ever owned, now up to 120k miles due in part to excellent service. Service manage Michelle is top notch and the whole crew is great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Fast, high quality work at competitive prices. I go there for all my RDX service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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170K maintenance for 2004 Acura TSX

Great staff, capable, knowledgeable about car, well trained repair technicians, great loaner cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I am treated as a valued customer by everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Overall Experience!!

MCDavid Acura was willing to provide the best price and service beating out Sterling Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly, responsive personnel. Easy purchase!

As an older citizen, I asked for help from one of my younger friends to get me through the purchase process. The staff at David McDavid Acura were polite, understanding and not at all condescending to me. They appreciated that I had asked a friend to help. Whatever I requested, they were happy to do or explain why not, and made my purchase flawless and easy. I had dreaded going through the purchase ordeal, and in fact had said to my friend, I'd rather have a root canal. But now I know buying a car can be a pleasant experience. Thank you David McDavid!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Great customer service Flexible hours Prompt You should not require the maximum number of characters in the comments section, its frustrating that I can't make few comments and move on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Sevice!!

As always I get the best service.!! Everyone is pleasant and very informative regarding your car and any up coming service performance. There is no hidden costs. Thanks Darious for always being accommodating when I call at the last minute for any type of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

Mr. Louise is very knowledgeable about Acura vehicles, and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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