Skip to main content

Acura of Austin North

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Service for the 2005 TL

The service staff at the counter made this process smooth and functional. But the service facilities needs updating. Its very dated. Lexus, BMW have better facilities.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Derek and thank you for your feedback. I appreciate your business and look forward to working with you again soon. Clifton Goldsmith, General Manager

Excellent Customer Service

Thank you to Darious West in the Service Department. I always appreciate your assistance and attention to detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service for Oil Change

I came in for an oil change and everything took place as expected - smoothly and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service and prompt.

Luis was able to handle a maintaince service that I did not schedule which avoided me from coming back and able to handle other issues on my days off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service. Polite Help. Super Prices

I have switched to McDavid for all my maintenance. Everything is done well. Super waiting area. Car is washed. Mechanics are all specialist in Acura. All genuine parts are right in the shop. Save yourself the hassle: start here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pleasant buying experience.

This was a pleasant buying experience. No pressure to buy or purchase add-ons. Car was delivered on time--very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr. Turner

Quick and thorough as expected and as they have been doing for 4 years on both my Acura TL and my wife's Honda Pilot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service!!

Lewis and everyone in the service department is awesome! Their pricing on a synthetic blend oil change is great, got me in and out quickly and they even vacuumed and washed my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great car buying experience!

The sales man was so helpful with his great knowledge of the Toyota Industry. I really felt good in making my decision in the purchase of my "new to me" car. It was just what I wanted, at a very good price. I left feeling very pleased with the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No Pressure.. Way I like it

These are patient folk. Took me a year to decide on the RDX. They gave good trade-in value. Best in town actually. Did not rate customer service or repairs because I've not needed those services yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No