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Reiselman Ford

(121 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (615) 560-8107 (615) 560-8107
Used (615) 560-3727 (615) 560-3727
Service (615) 560-8106 (615) 560-8106

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reiselman Ford from DealerRater.

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Did everything they could to get me in to something I

Did everything they could to get me in to something I wanted an went above an beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a great experience and process.

This was a great experience and process. I really like this dealership and will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My F-150 Lariat had a wiper arm recall recently.

My F-150 Lariat had a wiper arm recall recently. Larry B. Came out to my location and made the repair! Excellent customer service and repair. Thanks for making it so easy Roger H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly courteous knowledgeable on the service counter.

Friendly courteous knowledgeable on the service counter. Keep you up to date as you wait. Mobile service for any Ford recall is available They know what good customer service is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Mr. Anderson. We appreciate your review. We are happy to come to you, anytime.

I am so impressed with everyone and to come to me rather

I am so impressed with everyone and to come to me rather then me going to dealership was ten stars!!! Larry was very professional!! Awesome attitude!! Thank you fixing my car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business and we are happy to come to you or bring your vehicle here.

Excellent professional service!

Excellent professional service! My service agent was professional and took excellent care of my appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had recall work done via the mobile service option.

Had recall work done via the mobile service option. Tech was on-time, friendly, and very efficient. He definitely went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got in quick and service done very quickly.

I got in quick and service done very quickly. Was given updates during service. Was very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken Godwin was our salesman this time, as he has been in

Ken Godwin was our salesman this time, as he has been in the past, and will be in future should we buy at Reiselman and Ken is salesman. My husband, Arnoth Wayne, retired from Ford Glass Plant in Nashville and we have always driven a Ford. I appreciate their employee benefits when purchasing. Also, Reiselman Ford is 1/4 mile from my home. I want to thank the team at Reiselman for making my purchase experience a good one for an 84 year old lady, but with Ken as my salesman, how could I go wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and staff!

Great service and staff! Timely! Excellent availability! Professional! Fair and honest! Top of the line!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.