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Honda of Mahwah

(1,771 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 899-3740 (201) 899-3740
Used (201) 899-4118 (201) 899-4118
Service (201) 899-4660 (201) 899-4660

Reviews

(1,771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Mahwah from DealerRater.

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The sales person was Victoria and it’s just a shame that

The sales person was Victoria and it’s just a shame that they don’t care once they sell you a car they she could care less what happens after not helpful at all the car had issues readers back and front no receipt for the second time and did not give car facts the day or purchase like of shady stuff and then ignore cause does not want to deal with it I would not recommend this sales person again the other people were great besides that parts and service is terrible especially Eddie was his name don’t know how to print receipts not talking about the car and hiding car facts and not saying the car was hit was terrible mawah of Honda on 17 parts in on Franklin turnpike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for your experience at our dealership and appreciate your feedback. It’s concerning to hear about the issues you've faced with both the vehicle and our service. We take matters like these seriously and want to address your concerns regarding the car's condition, receipt handling, and communication. Please reach out to me directly at 201-574-1184 so we can resolve this matter promptly. Thank you for bringing this to our attention. Jon Desbets Parts & Service Director 201-574-1184

What a pleasurable experience.

What a pleasurable experience. Ana was friendly, knowledgeable, and patient. I never felt rushed or pushed to make a decision. I would recommend the dealership as well as Ana. This wasn't my first Honda dealer I visited, but this will be the only dealer I will use again or recommend.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My second time at Honda of Mahwah.

My second time at Honda of Mahwah. This time I purchase a 2025 CRV. Better experience and better outcome this time around. I want to thank sale associate Marwan Alghazali for his excellent customer service and for making the process much easier this time around. Nice work, Honda of Mahwah.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ana was very patient and answered all of our questions.

Ana was very patient and answered all of our questions. She was knowledgeable and her guidance helped us to make a decision we were happy with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ana was fantastic!

Ana was fantastic! Provided great detail about the vechicle and was forthcoming with all vehicle pricing. Very friendly and made the process extremely easy for me. Buy your next Honda with Ana!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience.

I had a great experience. Dennis Brugger was amazing. He listened to what I said and provided me with a full explanation of different type of SUV. More importantly he was not pushing me to buy a car but gave me the space I needed to make the best decision. I visited 4 other Honda dealership, I had the best experience with Mahwah Honda because of Dennis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just bought my 4th Honda CRV.

Just bought my 4th Honda CRV. Knew what I wanted and how much I wanted to pay. Yousef / Abdel / Justin walked me through the process and we made a deal. Also bought the extended warranty due to a women in work had something go and it was $4000. I'm a worry wart so piece of mind is worth it to me. THANKS for walking me through all my questions and EARNING my business. Martin

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just purchased my 4th Honda CRV.

Just purchased my 4th Honda CRV. Looked around and came up with what I thought was a fair price and Honda Mahwah met it. Also bought the extended warranty due to repairs seems to be through the roof if anything goes wrong. Yousef Salesperson GM Justin and Abdel Finance all really helpful! Find the process stressful personally BUT these guys walk you through it. THANK YOU for your help and you have definitely EARNED a new customer. Martin

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Muy agradecido ,tiene una exelente atención y servicio.

Muy agradecido ,tiene una exelente atención y servicio. La recomiendo muchisimo, se esfuerza realmente en ayudar a solucionar todas tus dudas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ana was very knowledgeable and courteous during the

Ana was very knowledgeable and courteous during the entire interaction. She Was very helpful and worked around my schedule. Would highly recommend

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.