Reviews
I never heard back from them.
I never heard back from them. Guess they’re too busy to sell a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Ryan, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Gabrielle made the selling process so simple and quick.
Gabrielle made the selling process so simple and quick. She was extremely responsive and answered all of my questions very quickly. I was able to get a certified offer within an hour and car was sold the next morning!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Aston Martin Summit. If you ever need help, just give us a call. Happy motoring!
Purchasing Remotely with Aston-Martin Summit!
My experience with Aston Martin Summit Service Center, particularly with Anthony O'Brien and Jacinto Ramirez, showcases exemplary customer service and a seamless purchase process that stands out in the luxury car market. The personalized attention, efficient handling of my purchase documentation, and the rapid delivery of my Aston Martin DBX significantly enhanced my buying experience. The additional touch of delivering the vehicle with care and providing a thorough introduction to its features by Jacinto Ramirez further exemplified the high standard of customer care I received during the process. This positive experience not only reflects the commitment of Aston Martin Summit Service Center to customer satisfaction but also highlights the importance of feeling valued and supported when making such a significant investment. I will recommend this dealership to anyone I know seeking a straightforward, customer-focused approach in the luxury vehicle purchase process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Hi i did not actually visit your dealership but rather
Hi i did not actually visit your dealership but rather spoke extensively with your Service Manager Jordan and Mr Schur in sales. They were both fantastic in assisting me with top notch professionalism and communication. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Roger was extremely knowledgeable and professional and
Roger was extremely knowledgeable and professional and answered all my questions and beyond. I would recommend this dealership for your future purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Roger to be so supportive during your experience here at Aston Martin Summit. Thanks for the recommendation, and have an amazing day!
DBX 707 buyer
Roger Schur, my salesman was excellent! He worked passed business hours to get it done. He was extremely helpful throughout the entire process. Anthony Gemma handled the financial portion and was also great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christopher, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Professionalism!
Professionalism! Professionalism, Professionalism! This is the best way to describe working with Aston Martin Summit. The entire team is a pleasure to work with. They do all they can to minimize the stress of what many find to be a traumatic experience. Rameez, the GM, will work with any reasonable request, Anthony the Finance manager is transparent and fair, and Roger Schur is the ultimate professional in answering questions and following up with urgency. Their service manager, Jordan, really knows what he is doing. This was my third car from AM- Summit and I will surely return for more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great dealership, my salesman Anthony O'Brian and the
Great dealership, my salesman Anthony O'Brian and the dealership Manger Anthony Gemma were easy too work with and very professional. From the time I walked into the showroom too the conclusion of business they were available too answer any questions and assist me with completing all paperwork. Thank you Aston Summit dealership for going out of your way too make my purchasing of a vehicle very enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Worst dealer ever!
Worst dealer ever!! Their Sales Manager Anthony needs learn how to deal with customer with professionalism! He is so rude and mannerless! I hope Aston Martin really take a look into this person! They also promise you to pay top dollar for your car to lure you into the dealership only to low ball you at the end!! Stay away from this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (908) 466-0226 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Very friendly and well served.
Very friendly and well served. Professional service providers! I will definitely visit again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!