Reviews
Write a reviewFirst time at this place
We had an excellent experience,they were persistant on getting us approved Ms Stoney was very kind & helpful ! Even drove to our house to get the trade in car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shout to my Sale rep Joe!!
I don't know where or how to start but I'll just say this!! Joe will make the IMPOSSIBLE happen! He will work with your situation and not look down on u . It seems like he understands we all need a second chance. I love this dealership and will continue to refer ppl to him as much as I can bc he looked out for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
buying on the spot
just beginning the search and talked with Jeff McCullough and was impressed with his professionalism and honesty that I made my purchase on the spot...no need to go elsewhere when everything just came together...thank you Jeff!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales man
I bought a car from here joe Jonhson is one the best sales man I've met. I had no trouble with my car in and out great service. I wouldn't buy a car any where else !! Joe jonhson IS THE BEST!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe johnsonnnn !!
Joe johnson is the man ! He helped me get a great car ! He worked with me n made stuff happen ! I advise everybody get a car at joe Ricci auto and specifically ask for joe johnson ! 😘😘😘😘😘 love , kiki !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great overall experience
I brought my car into their body shop because I had been rear-ended. They fixed the damage and the process was very professional. The pricing and the length of time it was in the shop was very fair. Would recommend and will use them again, god forbid I get into another accident.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BUY A CAR FROM GENNY STONEY!!!
I HIGHLY RECOMMEND buying a car from Genny at Joe Ricci Automotive in Clinton Twp!!! She jump thru hoops & pulled some big favors with the bank to get me approved! The past few years were tough for me & my family financially. My credit was shot and we recently went thru a Bankruptcy. I didn't think I had a chance in getting a good running vehicle for my family. I never thought I'd get approved! I was hopeless! My experience with Genny renewed my hope! She was kind, polite, and most importantly she knows how to get anyone financed! She is the FINANCE EXPERT! If you are frustrated and feel buried in your current financial situation, go to Genny and buy a car! She will make it happen & you will be Happy & Satisfied when you leave! Thank you Genny!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good experience
I bought a car about 2 months ago from them. About two weeks ago I brought it in for service beacause something wasn't right. They were super friendly and diagnosed it pretty quick as a loose nut behind the steering wheel There were no problems with them tightening it back up for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The worst experience I've ever had.
Buying a car was pretty easy. Taking it back in to get fixed is not. I recommend bringing a real licensed mechanic to look over the vehicle because their mechanics do not. Can't bring a record of the "standard 100 point inspection" because it was never performed. These people are liars and lazy. The service desk can't be bothered to answer phones which is their only job. If you absolutely have to go here be prepared for the worst. I drove my vehicle for less than 2 weeks before I had to take it in. Free repairs because they're trying to cover their tracks though.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Terrible place
Worst place i have ever dealt with. salesman lied about condition of car. When I went back to confront him, he acted like a complete jack xxx. if you're looking for a used car, do not go here. They are a bunch of lying con artists.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car