Reviews
Gosh ford always takes care of my car, and German is a
Gosh ford always takes care of my car, and German is a great service tech. A little pricey but the work is worth it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido, Mark, we look forward to having you as a valued customer for many years to come! Mike Tinsley Service Manager
Operational shortfalls of the highest degree.
Operational shortfalls of the highest degree. Staff are friendly and do their best but this dealership continues to fall short on repairs EVERY SINGLE TIME. Repeated visits for the same issue, lack of attention to detail, frustrations again and again. The service manager lacks any follow through or oversight.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here, Kay. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager
We will gladly do business with Gosch Ford again.
We will gladly do business with Gosch Ford again. Good service and attentive staff. Mark.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mark! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager
Jeremy helped us a lot.
Jeremy helped us a lot. We ended up buying our Mach E from him. He was patient, helpful and available throughout 3 different test drives and over the course of 2 weeks of car shopping. Instead of pressure, he shared his EV knowledge and expertise to help us finalize our buying decisions. Thanks Jeremy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words for Jerimy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager
I really appreciated Williams help with finding the right
I really appreciated Williams help with finding the right car for my family with also being honest and upfront about the process. I would recommend anyone to buy with him and if I end up needing another ford I will go to him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that William provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager
Great communication from from start to finish first oil
Great communication from from start to finish first oil change software update and car wash even sent a video of performed work from service dept.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager
Friendly and on time service for oil change and health
Friendly and on time service for oil change and health inspection, also offered free car wash, thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager
Good service I appreciated the ride home and the fact
Good service I appreciated the ride home and the fact that my car had been washed when I picked it up.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager
Everyone was very helpful .
Everyone was very helpful . Nice and patient with me they worked to get financing deal
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Noah, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager
Jerman was kind, patient, and helpful when I asked him to
Jerman was kind, patient, and helpful when I asked him to look at the ding I put on my side mirror. He asked his boss to look also which I appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear that Jerman and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager