Reviews
Friendly staff that provided good communication via text
Friendly staff that provided good communication via text email and phone calls. Also appreciate the video showing the work being done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager
adhered ti service date, received video showing my car
adhered ti service date, received video showing my car and the work performed, provided courtesy ride, answered questions, and even washed the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager
Excellent service!
Excellent service! Michael Clarke was so professional. Very on time.. Thankful for Lyft service. Very satisfied 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager
Wonderful service.
Wonderful service. Abraham took very good care of us and made sure we left happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Ruben, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Abraham and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager
Walked in to browse, met Armando he was super helpful and
Walked in to browse, met Armando he was super helpful and polite. He had me test drive with Sean. Sean was great. Everyone was easy to talk to and I felt they were honest. The buying process was stress free and easy. The whole transaction once I decided to purchase felt like 30-45 minutes total. It was great, I highly recommend for anyone to just give these guys a chance to help you. 10 out of 10 !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working wth Armando and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager
William helped me get in to my new Mach-e.
William helped me get in to my new Mach-e. He made it easy and fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad William was able to help, and we hope to see you again! Danny Meraz General Sales Manager
Everything was good.
Everything was good. The work was done quickly but someone at your dealership took my tin of altoids. That was disappointing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager
This is an outstanding dealership, with exceptional
This is an outstanding dealership, with exceptional customer service. The service department goes well above and beyond to make sure you are taken care of. Miguel Leyva is my service advisor and there really aren't enough positive adjectives to describe him! Miguel worked very diligently to make sure that everything went smoothly with my service, from securing parts to arranging transportation while my vehicle was being serviced. Although I did not personally meet with the technician that replaced a part on my vehicle, there work was also exceptional! I highly recommend this dealership and know when it comes time for me to purchase my next vehicle, this is the right place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Miguel is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Richard, please let us know. Mike Tinsley Service Manager
Adrian & Bill were great!
Adrian & Bill were great! Very knowledgeable and helpful with all my questions. The service was great and I’m ready to order another vehicle next year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Adrian and Bill had the opportunity to provide you with great service. We thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager
Always great service and the people very happy abd
Always great service and the people very happy abd pleasant. The waiting room is always clean and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager