Reviews
I spoke with Olivia Nolan, and she helped me with the
I spoke with Olivia Nolan, and she helped me with the buying process. She was very knowledgeable and answered all my questions. Also, she was very courteous and thoughtful of my needs. She is wonderful salesperson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear Olivia provided such excellent service at Genesis of Albany. Thanks for sharing your positive experience!
Meg was fantastic and extremely responsive.
Meg was fantastic and extremely responsive. Her customer service was excellent!! Highly recommend Meg and genesis of Albany!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear Meg provided excellent service! Thanks for recommending Genesis of Albany!
The team at Genesis Albany is great!
The team at Genesis Albany is great! My buying experience was smooth and hassle-free. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the high recommendation! We're delighted to hear that your experience at Genesis of Albany was smooth and hassle-free. Enjoy your new vehicle!
Sales team really knew the product.
Sales team really knew the product. Very professional and courteous. No high pressure tactics. Good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We're glad to hear our sales team at Genesis of Albany provided a professional and pressure-free experience. Enjoy your new vehicle!
We were extremely satisfied by the service we received
We were extremely satisfied by the service we received from McGovern/Genesis of Albany. From our first phone call to their return of the car, everyone we dealt with was pleasant, responsive and highly professional. They did excellent repair work as well as detailing our vehicle. Even though we did not purchase our vehicle there, we will definitely continue to use them as our service provider. They did a great job!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendy, we're delighted to hear that our team at Genesis of Albany provided you with excellent service and assistance. Thank you for choosing us as your go-to service provider!
Service and work was professional and exactly as
Service and work was professional and exactly as discussed. The app features were also helpful to track status.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're glad to hear that our professional service and app features met your expectations at Genesis of Albany. We appreciate the feedback!
Quick and efficient service.
Quick and efficient service. Very courteous service manager. Very happy with my experience on Thursday.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're delighted to hear you had a positive experience with our team at Genesis of Albany. Thanks for sharing your feedback!
Everyone was very pleasant and made purchasing a new car
Everyone was very pleasant and made purchasing a new car stress free. I will gladly recommend the dealer to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy you love your new car! Thanks for trusting Genesis of Albany with this special purchase - here's to the road ahead!
Happy with my new car!
Want to thank Farhan for his help thru out the whole process, including his explaing all the new options on the g-80.
Jennifer "Jen" answered the phone several times and
Jennifer "Jen" answered the phone several times and would only forward me to voicemail .Will not return phone messages after 4 months to have warranty work fixed. When I finally talked to a service representative I was given the run around again 4 weeks ago and still have yet to have them call me back with an appointment.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello brentwoods69 - We are happy to help! We have no contact information for you, so please reach out to our Genesis Service Manager John Colvin at 518-389-6500 or email at jcolvin@mcgvoernauto.com at your convenience. John will assist with scheduling your appointment and any questions you may have. Thank you.
They were easy to work with .
They were easy to work with . Very receptive to our needs. Will come back again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the shoutout, Traci! It's always our pleasure to assist you and we hope to see you next time at Genesis of Albany. Safe travels!