Reviews
Very impressed with this dealership.
Very impressed with this dealership. I was most appreciative of the respect and patience they showed me regarding my many questions relative to my new Genesis 2023 G90. Jill Boomhower, Service Coordinator, and John Colvin, Service Manager, were extremely pleasant to deal with, as were others in the dealership. I highly recommend McGovern Motors to anyone requiring service on their automobile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a positive experience at Genesis of Albany and found our team helpful. We'll pass your compliments on to Jill, John, and the rest of the crew! Thanks for recommending us - we appreciate it!
Impressive with the friendliness of everyone I
Impressive with the friendliness of everyone I encountered. From the phone to those who delivered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, thank you for choosing Genesis of Albany! We appreciate your support for our team.
John and Ally are great at what they do.
John and Ally are great at what they do. True professionals low pressure and great communication
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing John and Ally! They will definitely appreciate your shoutout. All of us at Genesis of Albany are grateful for your business!
Great customer service , very satisfied will return for
Great customer service , very satisfied will return for any other services needed. Looking forward to great relationship.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a great experience with our team at Genesis of Albany. We look forward to serving any future needs!
I found the car I was searching for, emailed to confirm
I found the car I was searching for, emailed to confirm it’s availability .. Todd emailed back it was not. I was disappointed but moved on with my search. I received another email from Todd shortly after saying it had become available. I set up what the salesman said I needed to do to secure the car. Deposit (I thought was given, he never ran the card. Had he, the car would have been mine) filled out application and waited. After no word I email the salesman. He sent an email telling me to call Olivia.. I did right away. She says the car is sold.. and not to me. I am at this point pretty ticked off. They wasted my time and energy not to mention ran my credit. I do not recommend this dealership. Worst experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Darcy, thank you for your review. It's never our intention to cause confusion and to be unable to fulfill a customer's request to purchase a vehicle. Although we try to prevent it, occasionally, multiple customers are attempting to secure a vehicle and this happens. We apologize that we were unable to finalize the sale for you on this unit. If you see any others you are interested in, we will do whatever we can to help you secure them. If you have additional feedback or questions, please reach out to our General Manager, Dustin Chirico, at 518-389-6500.
Just purchased a suv from genesis Albany .
Just purchased a suv from genesis Albany . Couldn’t be happier . Olivia was very knowledgeable and a pleasure to work with .This dealership does it right , no pressure to buy whatsoever.. I will certainly be sending family members there in the future!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, we're delighted to know that Olivia and our team at Genesis of Albany made your SUV purchase a pleasant experience! We look forward to assisting any family members you send our way in the future!
This dealership was impressive….
This dealership was impressive….from the salesman Jason to the manager were all terrific….from start to finish….!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick, we're delighted to know that you had an impressive experience with Jason and the team at Genesis of Albany. Thanks for your review!
Jason at Genesis of albany took great care of me with the
Jason at Genesis of albany took great care of me with the purchase of my g70!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to share your experience with Jason at Genesis of Albany! Congratulations on your new Genesis G70!
Amazing atmosphere and warm-hearted staff allow you to
Amazing atmosphere and warm-hearted staff allow you to make a deal in a nice environment. The product shines and the staff get you to it. Thanks to all and especially Olivia who helped me with no pressure decide on my car. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Neil, it's great to know you had such a positive experience with Olivia and the rest of our team at Genesis of Albany. We're glad we could help you find your new car in a pressure-free environment!
Everyone I dealt with at Genesis of Albany has been
Everyone I dealt with at Genesis of Albany has been Awesome. Friendly, pleasant and easy to work with. Buying a car is a big purchase for me, I think I made a good decision, not only with the vehicle, but also the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you had a great experience with our team at Genesis of Albany. We strive to make the car buying process as smooth and enjoyable as possible. Enjoy your new vehicle!