Reviews
Excellent service!
Excellent service! Would recommend to anyone . The service advisor was very professional and incredibly helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that our service advisor provided professional and helpful assistance. We appreciate your recommendation and look forward to serving you again at Genesis of Albany!
Olivia was wonderful to work with very personable.
Olivia was wonderful to work with very personable. You’re very lucky to have her We have purchased many cars through the years and this is one of the best we’ve ever encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Olivia made your experience at Genesis of Albany one of the best. Enjoy your new car, and we look forward to serving you again in the future!
Very clean showroom all employees very helpful Farnham
Very clean showroom all employees very helpful Farnham the sales very knowledgeable about the car and very patient in showing me how everything works and always answered my call when I had questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Farnham and the team at Genesis of Albany provided such helpful service. Enjoy your new car, and don't hesitate to reach out if you have any more questions!
Best car service that I’ve experienced - organized,
Best car service that I’ve experienced - organized, efficient, and with a comfortable waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, it makes our day to see your review! We're thrilled you've appreciated our service and waiting area at Genesis of Albany. Until next time!
The dealership was welcoming and professional.
The dealership was welcoming and professional. Everyone was helpful And took care of my issue quickly Would tecommended this dealership to buy a great car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience at Genesis of Albany and found our team professional and helpful. We appreciate your recommendation!
The staff was very pleasant and helpful and gave me
The staff was very pleasant and helpful and gave me timely updates about the progress of my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
These are all things we love to hear! Thank you for supporting Genesis of Albany with a 5-star review.
I just picked up a new G80 from this dealership.
I just picked up a new G80 from this dealership. All around great experience. Nice dealership, friendly staff. I worked with Farhan Akbari and he was great. Very knowledgeable, no pressure. It took me a few days to pull my funds together and they were very accommodating as I had to change my pick up day. I would highly recommend anyone thinking about a new car to go to this dealership and see what a Genesis is all about. Be sure to ask for Farhan, you won’t be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Barb, it's fantastic to know you had a great experience with Farhan and the rest of our team at Genesis of Albany. We appreciate your recommendation and hope you enjoy your new G80!
Went for oil change and tire rotation, service was prompt
Went for oil change and tire rotation, service was prompt and professional. Service advisor Tony was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George, we're glad to know that Tony and our team at Genesis of Albany provided you with prompt and professional service. We appreciate your feedback!
I had a great experience at Genesis of Albany leasing a
I had a great experience at Genesis of Albany leasing a GV70. Olivia Nolan was easy to work and is very knowledgeable about the Genesis lines.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a great experience leasing your GV70 with us at Genesis of Albany! It's wonderful that Olivia was able to assist and share her knowledge. Enjoy the ride in your new vehicle!
Knowledgeable, kind, accommodating, patient, and no
Knowledgeable, kind, accommodating, patient, and no pressure are words I can use in all honesty use, to describe Genesis of Albany. After we bought our car management responded quickly to resolve some confusion we had on our billing. They are truly the best dealership we have experienced.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debbie - We're delighted to know that you found our team at Genesis of Albany knowledgeable, kind, and patient. We always aim for clarity in all aspects including billing. Thank you so much for your trust and this wonderful review!