Reviews
Courtesy to the point.
Courtesy to the point.. purchasing made easy Waiting are area is the best one I've been too...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Genesis of Albany a five-star review! We are thrilled to hear that your buying experience was top-notch!
I have been very pleased with the service provided by
I have been very pleased with the service provided by Genesis of Albany. The staff is courteous and professional and the quality of work has been exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're delighted to hear that our team at Genesis of Albany provided courteous and professional service. We appreciate your support!
The quality of their service is equal to the quality of
The quality of their service is equal to the quality of their product. They were very informative,and very timely, and Virtually detailed my car after service. Excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're delighted to hear that our service at Genesis of Albany met your expectations and left your car looking great. We appreciate your support!
The dealership was very professional and explained
The dealership was very professional and explained everything to me. They were very friendly and I appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cathy, we're delighted to hear that you had a positive experience with our team at Genesis of Albany. Thanks for the kind words!
Meghan was an absolute pleasure to work with.
Meghan was an absolute pleasure to work with. She was kind, made sure we were happy and was not pushy at all. We would highly recommend her to anyone. The only issue that we had was that the system crashed as we were trying to finish the paper work and it took over 3 hours to complete the purchase. Chris, however was very professional to work with and was incredibly apologetic.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Meghan and Chris at Genesis of Albany! We're glad to hear they provided excellent service despite the system issue. We appreciate your patience and recommendation!
Preston Ritter and the rest of the staff made every step
Preston Ritter and the rest of the staff made every step of this experience wonderful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Laurel, thank you for sharing your 5-star review of Genesis of Albany! We will pass along your kudos to Preston and the team. Take care!
Used service department, excellent customer service,
Used service department, excellent customer service, friendly staff, and timely service. Reasonable wait time for oil change and tire rotation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive experience with the service department at Genesis of Albany! We're glad to hear our team provided excellent customer service and timely maintenance. See you next time!
Tony was awsome in service.
Tony was awsome in service. They treat you like a king. They went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving a shoutout to Tony and leaving Genesis of Albany a five-star review!
Mr. Decresente was very professional and very detailed
Mr. Decresente was very professional and very detailed oriented regarding the needs of my vehicle. I informed me what the car needed and with my authorization he proceed to return my car clean and completed the service in 2 hrs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear Mr. Decresente provided professional and detailed service at Genesis of Albany. We appreciate your feedback and look forward to serving you again!
Genesis of Albany was very professional and gave me ease
Genesis of Albany was very professional and gave me ease when purchasing my new G70. Farhan was a phenomenonal salesperson who I'd recommend working with as he will take the time and effort to communicate, educate and advocate for you as his customer so that you get the best deal possible. Such a pleasure working with him. Chris and Preston made the deal come into fruition; I'm very thankful for the team there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Farhan, Chris, and Preston made your Genesis of Albany purchase smooth and enjoyable. Enjoy driving your new Genesis G70!