Reviews
Went to the dealership expecting them to use or at least
Went to the dealership expecting them to use or at least be close to the Cars.com offer, they used Kelley blue book and some other program instead. The price they offered was way lower than cars.com! Very disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It is dealerships like you who give the automotive
It is dealerships like you who give the automotive dealership companies a bad name. I wuld not reccomend this place as they swindle you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
⚠️ Caution!
⚠️ Caution!! Service sucks!! Very Dishonest General service Manager!! Their main focus is sales, other than that you are screwed!! They are gonna trow you around like a ping pong ball and after wasting your time,patience and effort they are gonna wash their hands off…Encourage you buyers to go some where else where they really appreciate your businesses and are really committed to deliver great customer service. Definitely not Carfive!! (Plaistow)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst Experience so far!
Worst Experience so far!! Shady people. Do not waste your money on them! They only care about sales, Customer service and satisfaction? Not important for then… service and repairs suck!! Along with the service General Manager, They’re a joke! They will find 1,001 ways to not do what they’re supposed to. Not trust worthy… Go somewhere where you really are a valued customer. Definitely not Carvfive! (Plaistow)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy with the good service of Alex Lima and the car
Very happy with the good service of Alex Lima and the car five team. Easy terminology and a lot of variety of vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can not recommend CarFive.
I can not recommend CarFive. I exchanged several emails with them, and was offered a fair amount sight unseen. They asked me to come in, and offered me less than offered, but acceptable. I was then told there was nobody around to sign a check for me. They told me they'd come to my house in the morning with it. After waiting for an hour after they opened, I began an hour of phone calls, and after another 90 minutes being told that their management team was notified, and more phone calls, finally the salesman called me and told me that they changed their mind. Victoria, Dean, Steve - I could not be more disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone especially Alex was extremely helpful during the
Everyone especially Alex was extremely helpful during the process of getting my car. An amazing experience during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Letty was AMAZING 🤩 so helpful and so kind !
Letty was AMAZING 🤩 so helpful and so kind ! She got me through the process and explained everything so well. Very professional 😁 highly recommended ! Thank you for my new SUV !! 😁
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the most straightforward and easy transactions I
One of the most straightforward and easy transactions I have ever experienced. 100% recommended. Thank you Dean and Leti, 5 stars !!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dean and Leti were very easy to deal with.
Dean and Leti were very easy to deal with. Very straightforward. Process was smooth and fast. Would do business with them again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase