Reviews
Awesome dealership to buy from
Just picked up my 2011 ram 3500 longhorn an the guys at deisel world were great to work with, Very helpful an attentive with there customers. Would highly recommend them for any diesel truck needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best customer service I've ever dealt with!
So I bought a 2010 f350 turbo diesel and also purchased an extended warranty that was offered by a separate entity. The the turbos in my truck happened to fail after about 8 or 9 months of owning the truck. The warranty company denied my claim and refused to fix something they had said they were actually liable to cover. The warranty company offered me back 28% of my $2,600 and said it's the best they can offer if I cancelled my policy and they "pro rated" it til before the parts failed. Diesel World and there team were extremely helpful Everytime I called. They made some calls and fixed the problem and got me a Full refund. They weren't at fault but they still did all the talking with the warranty company when I couldn't get anywhere with them at all. They immediately sent my refund in full to me and I was able to buy the parts I need to get the truck fixed with the money. Thanks again for the great service this will be the first place I look whenever I am searching for a great truck. Awesome selection and even better service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service..
It was really a pleasure making business with Diesel world . Dean was really professional and friendly true the all process . Thank you guys for all the help..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful
Most helpful dealership I've dealt with I needed to sell my truck wasn't having any luck on my own talked to Brian the owner met him on a Saturday came up with a fair price and he consigned the truck for me with in 4 days the truck was sold very grateful on how fast and professional they were will go back w b end I buy my next truck thanks for everything Nate
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do your research and stay clear of these thieves
There is no way I can see anyone writing a good review for these guys. I inquired about a pickup truck. I was told it was listed for just under 37,000. This is a 2007 truck. They also gave me the vin. After doing my research and getting the report its value stands at 15,575. When I confronted then about this they arid they really didnt know because it had just come in. The vehicle report shows they've had it for almost a year. Needless to say eveything that came out of both the salesmans mouths i spoke to was a lie that i repeatedlt called them out on. After this i continued to look around and compare prices listed on their site for other vehicles and they are all listed for a mininum double the book value. I dont know what theyre telling the banks that offer financing, but theres something going on other then trying to screw over they customers.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry you felt compelled to write this review, surely , there was some miscommunication on the vehicle in question. We strive for complete customer satisfaction and would like the opportunity to earn your business . Please , contact Brian Orlando directly at 603-382-3380 .
Micaela and Jon
Our Landscaping business is rapidly growing, we were searching for months for a particular Ford F550 dump truck. We took a ride from Rhode Island to deisel world to check out their inventory. They had the perfect dump truck that met all of our expectations: white, f550 ford, 4x4, deisel, ashpault shoot, low mileage and great price! With that being said with the help of Dean and Frank, they worked very hard to finance us with the truck. With a low interest rate and a payment that worked for us. We are very satisfied with the service and proud to show off our dump truck to all of our customers! We definitely will be returning when we update some of our other trucks!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A truck, a trailer and horses... oh my!
I purchased a Dodge from Diesel World that ended up being a bit of a problem for me and my needs. After having the truck for about a month and talking to Brian, the owner, about the issues I was experiencing, he told me to bring it back and they'll get me into the right kind of truck. I did just that. Brian understood the risks involved for me and my horses if we didn't get it properly resolved. He lived up to his word and got me into the right truck. I didn't lose any money out of the deal, he gave me full price on the Dodge as a trade-in toward the next truck. I can't say how much I appreciated Brian for working with me through the process.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great in every aspect of sales
They helped me find the right truck great finanacing options and all around great experience. They were fast reliable and held there word. Great dealer to find your next truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2011 F450 Dually
After searching in our buying area for a long time, We came across one of a couple dream trucks to haul our 5th wheel camper. We needed something larger than the average F350 or like with rather short miles on it and some extras that would make long hours of driving much easier on the body. We found online at DIESEL WORLD in Plaistow NH one such truck. We arrived and were met by Brian the owner. RIght from the start I like his manner and helpfulness. He showed us the truck we came to see. It was a beautiful F450 Lariat low mileage with everything we wanted and then some extra's that surprised us. Brian put a plate on it and told us to take it for a good ride. Really nice thing about the test ride was we were alone, No salesman riding with us giving us directions to turn here and there etc. Needless to say, We wanted the truck Bad. But now we had to explain to Brian we had problems to work around as we tried to buy this truck. The wife was in an accident 2 weeks before and totaled our Ram and the insurance company was moving slow. Plus I had some credit issues do to Major medical bills in the millions of dollars. Brian and his staff worked really hard to get us into this dream truck. All the while willing to work with us and the slow moving insurance company and my credit. Thanks to Brian's willingness to work and wait, he and his team were able to get me the loan amount I needed and I was happy with. I have now had the truck for 17 days. Have put many miles on her and I'm pleased to say the truck runs every bit as good as Brian reported it would with zero issues. We would Highly recommend DIESEL WORLD of Plaistow NH. Never any pressure and a very strong willingness to help so you can own the Truck of your dreams or needs. Now I get to fill my Promise to my wife, Who lived by my side and never left my side 24/7 while I laid near death for 3.5 months in a Boston Hospital never being expected to live through surgery. My promise was, If I lived we'd sell everything and take our newly bought truck that would tow our 36' 5th wheel camper and live full time on the road as we toured this Beautiful Country. My promise is being filled as I write this review, As of yesterday the 5th wheel was installed into the truck. Thanks to Brian and Staff We are headed to live our Dream. Thanks to DIESEL WORLD of Plaistow NH Brian and Staff Our Best Don & Dee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super crew and sales
I bought my 2005 chevy 2500 hd from them.had a few things wrong with it as i drove home from plaistow to sunapee.i called 2 times 2 different problems..They where super helpfull and took care of both problems without any questions.....all the bad reviews ive read from people could not be further from the truth. Super crew ill be shopping from them again...thank you foe making my truck buying experience great..
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car