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Morries Chippewa Falls Chrysler Dodge Jeep Ram

(123 reviews)

Reviews

(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morries Chippewa Falls Chrysler Dodge Jeep Ram from DealerRater.

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Professionalism at it's finest.

We had a very positive experience doing business with Chilson Motors in Lake Hallie. Everyone was very professional in their dealings with us from the beginning of our search for a new vehicle to the actual purchase of it. Very happy with our Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales experience

Vehicle purchase experience is second to none. The sales managament team works with the customer to the very end, no matter the circumstance. Chilson has customers for life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change

I had an appointment, but I showed up on the wrong day. The girl at the desk was so nice and still got me in right away. That what so nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No Pressure

I had called in and talked to Tim Taggatz regarding trading in my car, so when I came into the dealership they were prepared to deal. They presented a few different options and once my choice was narrowed down they presented me with their best deal. No pressure to buy and courteous at all times. All the staff seems eager to help and they assist each other nicely. Also, due to COVID-19 they have good safety precautions in place. This is my 2nd certified pre-owned purchase from Chilson's so obviously I think they are reliable. I appreciate their service coupon booklet with purchase as well. They met all my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chilson came through in an emergency

I needed to run some errands on Friday morning and my Chrysler Sebring started just fine in my garage. After I had driven for at least 45 minutes I headed to the grocery store.. When I tried to start my car there was nothing. I tried a couple more times and it didn't even turn over. I called AAA and they send someone who tried to jump it and also nothing. He called a tow truck and I called you to tell you that my car was being to towed in at approximately 10:45.. Kate took the call and said that when it got there they would check and see what was wrong. They did an oil change which had just be noted and installed a new battery. Kate called me within an hour and my car was ready by 3:30. I thought that the bill was very reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

I’ve been doing business with Chilson’s for over 20 years. Their excellent customer service is the reason I keep going back. They listen to my needs and wants and always find the perfect vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch! While in waiting room, Staff offered to...

Top notch! While in waiting room, Staff offered to assist me with more space to work. The Service staff have a pleasant personality as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful, and willing to go the extra mile for you.

Friendly, helpful and willing to go the extra mile for you. I would recommend any of the Chilson dealerships to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from people who really care. Always leave...

Great service from people who really care. Always leave knowing my vehicle is done right. Service is always top quality and I feel like they heard me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service writers, parts workers and mechanics. Very...

Great service writers, parts workers and mechanics. Very concerned about clients happiness. Good waiting area where clients can wait until vehicle is finished. Vehicle done on time as stated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.