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Serra Chrysler Dodge Jeep RAM Lake Orion

(874 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 859-0811 (888) 859-0811
Used (888) 582-2884 (888) 582-2884
Service (888) 236-1784 (888) 236-1784

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chrysler Dodge Jeep RAM Lake Orion from DealerRater.

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George was fabulous!

George was phenomenal to work with. He treated us with kindness and respect. We feel like his was honest and gave us the best deal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Terry and the team at Milosch we’re amazing to work with. The process from beginning to end was so easy. I love my new Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing!

Great dealership, huge selection and Marine was the absolute best! We have a salesgirl for life! She was very attentive and dedicated to getting me what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Julia. I will pass your feedback on to Marine, I know she will appreciate it. Enjoy your new Challenger, and Thank You for your business!- Don Milosch Jr

Going The distance to get me what I wanted!

I was in a pickle... Roger Kibbe took great care to make sure I was on the Right Track...worked day and night to find my new car ... He is very gracious and I just loved when he introduced me to all the staff who worked so hard to get the deal done! Thank you Roger and your group for making the an amazing experience!! You are rock stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Great experience and wonderful people. My first new car and lease. I was really impressed by the people who work here they are great friends now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

This was my first big purchase so I was anxious but Ken Spence eased my mind. He answered all of my questions and showed me everything hands on as well. I was able to choose the right car with the features that were best for me. Definitely will be back here for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Flexible and Convenient

Mike was easy to communicate with, easy to get a hold of, and willing to work with me to get the deal done. Very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best auto purchase experience ever!

I was well taken care of at Milosch. I called and was put in touch with Salesman David Thompson who found the vehicle I needed, and took my old van as trade. The process was quick (completed in a single day). All the personnel I met were friendly and professional. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Terry and the staff did an excellent job. They did everything to give me the best price and service. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Kenneth Spence was a great resource of knowledge and helped us find the best vehicle of our needs. Absolutely recommend calling him to help you find your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.