Reviews
Customer Service - Exceptional
Spoke with Jon Bliss over the phone, inquiring about a few used SUVs that caught my eye. I set a 2 pm appointment with Jon and was thrilled to find that he picked 6-8 vehicles that would be a good fit for my wife. There was zero rush and no pressure to buy as if they genuinely wanted what was best for her. Ended up getting an X5 and we LOVE it. Best experience buying a car. BMW of Minnetonka officially owns my business from here on out. Lastly, wrapping up the financial side of this purchase with Scott Houghland was the cherry on top. He was a remarkably kind and warm business manager who made me laugh the whole time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went in to get a 2018!left with a X1 2021 they are...
I went in to get a 2018!left with a X1 2021 they are amazing!! Traded my car and wow what a good trade I got . Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Update: On February 17, I posted a negative review of...
Update: On February 17, I posted a negative review of BMW’s service. WOWSERS!! Since then, BMW has made everything right by replacing the problem vehicle with a brand new SUV. The General Manager of BMW Minnetonka, the General Manager of BMW Motorwerks, Oliver Ravkin, New Car Sales Manager, and Alec at BMW America, worked their magic. We are in love with our new vehicle, and we’re likely to be life-time owners of BMWs. Thank you, BMW!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria B
Great customer service! Made purchasing a car very easy and guided me through the entire process step by step. I highly recommend to anyone looking to purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Maria. It was a pleasure working with you and we look forward to working with you again.
Definitely recommended
Beautiful building, great service, helpful and knowledgeable staff. Sonny was very helpful and knows his stuff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Joe for your kind words. We hope you are enjoying your new vehicle. Please let us know if you have any questions.
New BMW M2
We have purchased several BMW’s through Alex Tamarkin for over 29 years. There is a reason we come back to him and it has to do with his service and attention to detail. I just picked up a new M2 and Alex walked me through every step of the process up to the delivery. I would recommend Alex to anyone looking for a BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Gary for your support over the years. We hope you enjoy your new M2. Please let us know if you have any questions.
Awesome Experience!
Chris Sommerfeld helped us with our purchase. Wonderful experience!!! Definitely recommend BMW of Minnetonka to my families and friends. The price is very competitive and the process is straightforward.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Nathan for letting us know about your recent visit with Chris. We look forward to working with you again.
We purchased a 2021 BMW 430i convertible!
We worked with Alex Tamarkin in purchasing our new BMW 430i convertible. Alex was very helpful and knowledgeable about the car and we were treated fairly by the dealership. We got exactly the car we wanted and we love the car. We have also had great experiences with service on our other BMW at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you John and Neva for letting us know about your recent visit with Alex. We hope you are enjoying the top down on your new vehicle. Please do not hesitate to reach out with any questions. We look forward to working with you again.
Great experience!!
Amazing facility and great options for all buyers. Bobby Wong was a awesome resource and helped me talk through all the options and was very patient as I test drove 5 different vehicles. I’d highly recommend Bobby and BMW of Minnetonka. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Adam for letting us know about your visit with Bobby. We hope that you are enjoying your new vehicle. Please do not hesitate to reach out with any questions.
Jeff S from Cedar Falls
I worked with Josh Smith and he made the process very easy and was very professional throughout the whole process. I was coming from out of state and Josh answered questions before I came and made the process easy. When I am ready to buy again I will be back to work with Josh and this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jeff for your kind words. We are grateful that you chose to drive from out of state to work with Josh. We appreciate your feedback and look forward to working with you again.