Reviews
Great customer service
Salesman and managers were all great! Did everything to get us the car we wanted at the price we were comfortable with. Excellent customer service! Would definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review for our dealership. We take pride in giving the best customer service possible to all our customers. It is great to hear that the staff was able to give you the service you deserved. Thank you for letting us earn your business. If you need anything at all please let us know.
Pushy and Not-so pushy salespeople
I have been going to Red Lion Chevy for general car maintenance for a couple of years and recently made the decision to purchase a car from there. The one salesman, Greg, was extremely pushy and spoke entirely too much. As a rule, I do not trust people who talk excessively. The more words someone says, the more likely it is some of them are lies. I would have not made the deal if I was only working with Greg. However, James sealed the deal for me. He is fairly new, but was the Yin to Greg's Yang. His honest approach to sales and calm demeanor was extremely reassuring and was the main reason I made the purchase. If you like being smooth talked and pushed around, watch our for some of the salespeople. If you like an honest and calm transaction, go with James. The staff is extremely helpful with the financial aspect of the purchase for those unfamiliar with how it works.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review for James and the dealership. We are happy that James was able to make you feel comfortable and made it a good experience for you.Thank you again for letting us earn your business. If you need anything at all please let us know.
Turned a negative to a positive!
We leased a Cruze in 2013 and from the second week of ownership the car was in the shop and had ongoing issues during the life of the car. This experience not only left a bad taste for Chevy but it also very much so turned us off from the dealer as a while and from 2013 till 2016 we did not return. The car broke down again about a week and was the final straw I sent a message to the Apple Corporate team expressing my frustration and pain points that we had been having ongoing with the car and lack of service from the RT 30 Chevy store. I reached out to Apple and waived my white flag and ask them to please step up and help us get out of this car and away from the problem pit that it was. I honestly did not expect to hear anything from a company of that size as they own most of the dealers in the area. But to my surprise I received a message/call from the GM Wes of Redlion Chevy aprox 2 hrs later. He expressed his concern on the matter and the desire to really help us and to try an make it right. Still very skeptical due to prior experience my wife and I went in and Spoke with him as well as his finance manager who again were very interested in the issues we had had and what had been one and not been done. He then paired us with a salesman Sean who then questioned us as to what we were looking for and what would best fit out needs and was able to in very short order help find us not only what we were looking for but even a little more! I can honestly say that in just a few days Redlion Chevy has very much turned around our opinion and has certainly saved a customer. We will return and if you are in need of a new car from people that really do want to help please give them a try.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write a review for our dealership. We are so glad that Wes and Sean were able to turn a really bad experience into a really good experience and we were to save you as a customer. Thank you again for letting us earn your business. If you need anything at all please let us know.
Excellent Service!
We went to lease a car but wound up buying one! We got a great deal on a 2015 Chevrolet Spark, and the monthly payments are very doable. The service here is excellent, the sales persons are friendly, and we would definitely recommend this place to anyone. Thank you, Red Lion Chevrolet! Scott Salamon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review for our dealership. Our customers are very important to us and knowing you had such a wonderful experience means a lot to us. Thank you for letting us earn your business. If you need anything at all please let us know.
EXCELLENT DEALERSHIP!
Thank you very much for meeting our needs and making the sale easy and pleasant. We are truly appreciative and will recommend this car dealership to our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review for our dealership. We try our best to give our customers the very best experience we can.We are glad the staff was able to do that for you. Thank you for letting us earn your business. If you need anything at all please let us know.
Made Easy!
I am so appreciative for Sean and Chevy for helping me find a safe and affordable car. Sean really helped me figure out what worked best for my price point. Walked in with a disaster of an old crapped out Honda Accord and walked away with a beautiful 2015 Chevy Spark. They even helped me trade in the Honda for part of my downpayment. Love my NEW car! Everything was made easy for me and my family that were there with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI, Thank you for taking the time to write a review for Sean and the dealership. Sean is so great with his customers and really listens to what they want. We are glad he was able to find you the perfect car that fit your wants and needs. Thank you for letting us earn your business. If you need anything at all please let us know.
Andrus Equinox
Hong is very knowledgeable, certious and customer minded.He is one of the reasons we keep coming back. Even long after the deals are made he keeps in touch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Bonnie, thank you for taking the time to write a review for Hong. I will agree he does an excellent job with his customers during and after the sale. We are glad you were able to get the customer service you deserve from him. Thank you for letting us earn your business. If you need anything at all please let us know.
Great customer service & great prices
We went car shopping for a reliable, inexpensive car for our daughter and had purchased one of our previous cars from Apple Chevrolet. We were extremely pleased with the service then and weren't disappointed with it now. Hong took great care of us and made the whole process easy. Our daughter is happy with her car, and we are happy with the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review for Hong and the dealership. Hong is one of the best with his customers. He will do whatever it takes to make sure they are happy with the deal. We are glad he was able to give you that experience. Thank you for letting us earn your business. If you need anything at all please let us know.
2011 Silverado Z71
I had a great experience at Red Lion Chevrolet,they spend a good part of the day back and forth on the phone finding exactly what i was looking for and the best deal! I would definitely recommend this dealership for any of your car buying needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Mike, thank you for taking the time to write a review for Mike and John. We try to make sure every customers knows that we appreciate them and will do our best to get them what they are looking for. We are happy to hear that they were able to make that happen for you. Thank you for letting us earn your business. If you need anything at all please let us know.
Purchase of a 2016 Chevy Cruze
I gave this dealer an excellent rating due to the efficient service I received. Sean Fitzpatrick worked hard to find the vehicle of my choice and bring it to Red Lion for me. I appreciate their work and commitment at Red Lion Chevy. I hope to enjoy many years with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Amy, Thank you for taking the time to write a review for Sean. He does an excellient job making sure they are completly satisfied with their experience. It is great to hear he was able to give that experience to you. Thank you for letting us earn your business. If you need anything at all please let us know.