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Ciocca Chevrolet of Red Lion

(182 reviews)

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Chevrolet of Red Lion from DealerRater.

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Very pleased with our experience

We had an excellent experience purchasing our vehicle at Red Lion Chevrolet. Mark was extremely helpful and accommodating and John was very informative! Mark even came in on his day off to meet with us and checked in after our purchase to make sure there were no issues/questions. I will definitely recommend this dealership to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review for the dealership. Mark is a great Salesman and John is very knowledgeable. We are glad they were so helpful to you and made it a good experience for you. Thank you again for letting us earn your business. If you need anything at all please let us know.

Excellent Experience

We had a very positive experience in leasing a new Equinox. Mark the salesman was very personable and Wes was extremely easy to work with as far as working with an affordable payment. Thanks again for all of your help. We love the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review for Mark and the dealership . Mark is really good at dealing with his customers. We are glad he was able to make your car buying experience a positive one. Thank you again for letting us earn your business. If you need anything at all please let us know.

Relaxed Experience

One of the most relaxed, non pressured buying experience we have had. We feel we got a great deal, which included a Veteran Discount, which was unexpected, but appreciated. Mike was our salesman, and he did a awesome job... Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review for Mike and the Dealership. Mike is do great with all of his customers and we are glad he was able to make this a good experience for you. The Veteran Discount is well deserved a we thank you for serving our country. Thank you again for letting us earn your business. If you need anything please let us know.

Pleasant buying experience

I found the corvette on the internet. I did an online chat with Dawn about the car. She arranged to have additional pictures sent. Red Lion Chevrolet is about an hour from home so it was important to get the right information. When we arrived at Red Lion Chevrolet, we were greeted at the door. Dawn introduced us to Hong Nguyen. We liked the car and completed the deal. The whole time I was there, I was treated the way I expected to be treated. I would recommend Hong Nguyen and Red Lion Chevrolet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HI Don thank you so much for taking the time to write a review for me and Hong. We both had a wonderful time working with you. You made our job very easy. I am glad we were able to give you such a Great experience. Thank you again for letting us earn your business. If you need anything at all please let us know.

Buying experience

We do not like to shop for anything, but the buying experience at Red Lion Chevy was not painful, in fact, it was a pleasant experience. Dawn got us started in a very friendly manner. Sean lead us through the purchase of our vehicle in a friendly, pleasant, thorough, knowledgeable way. Then Doug did likewise in finalizing the sale in a friendly and at the same time professional manner. Red Lion Chevy is GOOD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review for the dealership. You were a pleasure to work with and made all of our jobs easy.We are happy we were able to make your experience a good one. Thank you again for letting us earn your business. If you need anything at all please let us know.

Extremely pleased

Everyone was very cordial and helpful. Answered all questions and explained things throughly. Would definitely recommend Red Lion Chevy to others. Liked the small town atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review for our dealership. We all were happy to help you have a wonderful experience. Thank you again for letting us earn your business. If you need anything at all please let us know.

very good

We worked with Mike Stamey buying our new Malbue, he was very helpful and answerd all our questions. We would deal with Mike again when it is time to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review for Mike. He is new at our dealership and it is great to hear he is taking care of his customers. Thank you again for choosing us. If you need anything at all please let us know.

THANK YOU

In July 2015 we bought a 2015 Silverado, 4 months later, involved in accident and it was totaled. Bought several vehicles over the past years from Mike Lowrey. When he heard what happened, Mike was there to help in any way he could along with Doug, also keeping in touch that I was recovering from my injuries. Mike and Doug went out of there way to help us choose another truck, saving us money, offering the best deal and making sure we were happy. In November we purchased another 2015 Silverado. There are not enough words to thank them and appreciate everything!!! Mike is very professional and can explain everything about a vehicle, if you have any questions, he will make sure you understand, no matter how long it takes. Also thank you to Kyle doing the paperwork and transferring any previous extra's from the previous truck. Excellent!!! Thank You Barry and Vickie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you both so much for writing a review for Mike and the dealership. Mike Is so good with all his customers and will do whatever it takes to make sure they are completely satisfied. We are glad he was able to make both your experiences at the dealership good ones. Thank you again for choosing us.

bought truck

love the truck folks there went way out of there way to save me money and keep me happy we will be back in the future was never treated so well would recommend the dealership for sure thanks again guys for everything john toomey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

John thank you for taking the time to write a review for me Sean. We were happy that we could make it work for you. It was a pleasure to work with you. Thank you again for choosing us. If you need anything please let us know.

Purchased a 2015 Volt

It seemed like the right time to look and it turns out I was right. I initially spoke with Dawn Elmore who found they did have one 2015 available to sell. I next worked with Mark Edris to put a deal together that was just right. The whole thing took only a few hours and I drove the Chevy Volt home that night. When people know what they are doing things get done. Thank You Red Lion Chevrolet, Mark Edris and Dawn Elmore, Job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review for us. I was happy to help you find the Volt that you wanted. You were a pleasure to work with for both me and Mark. If you need anything at all please let us know. Thank you again for choosing us.