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Mazda of Salem

(171 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award
New (888) 665-6716 (888) 665-6716
Used (866) 984-2620 (866) 984-2620
Service (866) 981-3021 (866) 981-3021

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Salem from DealerRater.

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To simply put it, don't buy your car here. This...

To simply put it, don't buy your car here. This dealership will rip you off and from my experience has terrible customer service. I drove 2 hours to buy a car from them and when I get here they have already sold it to someone else. This is after I have confirmed an appointment with them. So then they sell me a different car that does not meet my needs and ripped me off. This was my first time buying a car and I was unlucky enough to pick this place. This is why car salesmen/women have a terrible reputation. After I expressed my frustrations to them they said they would buy the car, they just sold me for less money... All in all this place is just a joke and full of crooks. Learn from my mistake and do not get anything from here!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve was very helpful with the work done on the car, got...

Steve was very helpful with the work done on the car, got me a loaner car and kept me updated on the work being done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We have been coming to this dealership ever since we...

We have been coming to this dealership ever since we bought our first new car (ever) in 2014 (CX-5). Our experiences have always been positive with this dealership and service/parts department. Also, we have been recommending them for YEARS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, did a great job helping me find...

Great customer service, did a great job helping me find the right car. Took only a couple of hours instead of all day like some dealers. I love Mazda cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman Angel Munoz was very professional and...

Salesman Angel Munoz was very professional and knowledgeable about the new car I ultimately bought. It was a great experience. I highly recommend Power Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Upfront, Honest, and Helpful

Outstanding customer service, I was very surprised and grateful for how easy it was for them to get me into a good reliable car considering my credit is not that great. Sales person (Sergio) was nothing but up front and honest with me from the beginning and never once tried to pressure me into anything I didnt feel comfortable with. I would def. recommend these guys to anyone looking to buy a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales dept went way above our expectations to help us...

The sales dept went way above our expectations to help us find a vehicle that both my wife and I liked. Unfortunately it didn't work out . I do highly recommend the sales people listed below to help you find that perfect vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I rarely buy a new car and the people at Power made it easy and straight forward. I love my new car so thanks to the people at Power Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

OUTSTANDING

Outstanding customer service. It was worth driving from The Dalles, OR. Sales person (Cody K.) a great person to deal with. Cody, never put pressure on us and was willing to find the right vehicle for us. Also Chris from Finance really knows how to talk to people and also is full of knowledge and information on what's best to get in regards further coverage plans. He can really play with numbers $$$...... I know Power Mazda is a couple of hours away from the Dalles, but if someone wants to buy either a new or used car, this will be the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Sabina went out of her way to make sure we had a deal tempting enough to come down from Portland! Her and Omar did exceptional deal on our trade in. We got a killer deal! They even gave us a deal on the leather protector spray, it couldn't be done on the day we bought it so I had to bring it back down, two hour service time and filled my tank, washed and vacuumed it! Definitely worth going to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.